Multi Functional Info Systems Analyst Sr - E3

About the role

Performs a variety of activities in information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, computer application analysis, software development, systems integration, and related disciplines. The Information Systems Analyst assists users with resolving technical issues with applications, connectivity and other IT related issues. The Information Systems Analyst will assist with Information Assurance, performing environmental vulnerability scans, remediation of vulnerabilities and system hardening. The support will be at the Syracuse/Liverpool, NY site.

Responsibilities

• Assist users with resolving technical issues related to applications, connectivity, and other IT matters.
• Support Information Assurance activities, including performing environmental vulnerability scans, remediating vulnerabilities, and system hardening.
• Provide on‑site support at the Syracuse/Liverpool, NY location.

Requirements

• U.S. Citizenship required
• Ability to obtain Security+ Certification within 6 months
• Clearance: Secret
• Experience with Windows Operating Systems (Windows 10/11, 2019, 2022, etc.)
• Experience with Linux Operating Systems (Red Hat 8, 9)
• Experience with backup software
• Experience with operating systems life‑cycle management and configuration management (installation/upgrades, system imaging, account management, print services, domain services, hardware modernization, performance monitoring, etc.)
• Experience supporting daily incident response (e.g., Help Desk)
• Experience performing vulnerability remediation and security management (system hardening, log management, antivirus management, security certificate installs and renewals)
• Ability to lift 30 lbs

Skills

• Current Security+ or Linux certification (desired)
• Knowledge of virtualization technologies (VMware, Horizon, vSphere, vCenter, vCloud, vRealize, NSX, vSAN, VXRail)
• Knowledge of network protocols (TCP/IP, DNS, DHCP, LDAP, etc.)
• Knowledge of Risk Management Framework (RMF)
• Experience with antivirus tools
• Knowledge of Agile framework principles
• Experience performing Commercial Off‑the‑Shelf (COTS) software installations and support

Benefits

• Medical, dental, and vision coverage
• Flexible work arrangements and schedules (e.g., 4x10)
• 401(k) match
• Paid time off and holidays
• Parental leave
• Employee Assistance Program (EAP)
• Flexible Spending Accounts
• Education assistance
• Life insurance
• Short‑term and long‑term disability
• Annual short‑term and/or long‑term incentive compensation programs (payments not guaranteed, vary with performance)
• For Washington state applicants only: non‑represented full‑time employees accrue at least 10 hours PTO per month and receive at least 90 holiday hours; represented full‑time employees accrue 6.67 hours vacation per month, up to 52 hours sick leave annually, and receive at least 96 holiday hours (prorated based on start date)

Pay

Full‑time salary range: $85,300.00 – $158,300.00