Multi-Family - Direct Installer

About the role

This position is responsible for traveling to pre-scheduled appointments to install energy efficient equipment and products. Services are targeted to the residential and small commercial markets including building owners, management companies, small business owners, and trade allies / contractors. This position will also be responsible for introducing and explaining the incentive programs that pertain to these customer’s sectors.

Responsibilities

• Perform all required duties as directed to install energy efficient equipment and products according to proper procedures.
• Provide a professional appearance appropriate for a representative of our organization and the client.
• Avoid any safety hazards and follow all safety and work rules and regulations.
• Complete special projects as assigned.
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.
• Follow and comply with all safety and work rules and regulations.
• Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas - this includes proper storage of product and recycling materials, if applicable.
• Conduct inventory counts and submit inventory reports as requested by management.
• Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly.
• Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request.

Requirements

• High School diploma or equivalent required.
• 1 – 3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
• 1 – 2 years of previous customer service/sales experience required.
• Mechanical and technical aptitude required.
• Experience in installing technologies, manual labor and using tools.

Skills, Knowledge And Abilities

• Strong customer service and communication skills.
• Must be able to handle a wide work variety and work in a fast-paced environment.
• Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload.
• Ability to identify and resolve project application issues with customers and trade allies.
• Proficient in Microsoft Office, specifically Word, Excel and Outlook.
• Strong data entry skills in entering information in tracking systems/databases.
• Ability to communicate effectively, both verbally and in writing with customers, clients and employees.
• Ability to analyze and interpret data and solve practical problems.
• Knowledge of mathematical concepts such as fractions, percentages and ratios.
• Committed to diversity and inclusion.
• Reliable transportation.

Position Requirements

• Valid driver’s license.
• Willingness to travel up to 95%.