Mt Ellen Ski and Ride Supervisor 26/27

About the role

Sugarbush Resort is a year‑round destination offering some of the best skiing and riding in the east, an award‑winning ski school, golf, disc golf, diverse dining venues, and a fully appointed Health and Recreation Center. The resort seeks a Ski & Ride School Supervisor to oversee daily operations of the Mt. Ellen Ski & Ride School, including private lessons, group lessons, and seasonal programs. The ideal candidate is an effective leader passionate about guest service, employee development, and fostering a culture of safety and professionalism, working alongside top‑notch educators in a unique community.

Responsibilities

• Creating proper level groups for lessons
• Assigning instructors for lessons
• Entering accurate pay for staff daily
• Creating schedules for instructors
• Communicating with both guests and staff
• Filling out safety paperwork and maintaining proper records
• Mentoring and guiding staff through their lessons
• Running the point of sale and helping guests sign up for lessons
• Upholding the highest levels of safety on varied terrain in a mountain environment with unpredictable winter weather conditions in a fast‑paced, potentially high‑pressure environment
• Arriving to work on time prepared for all duties
• Attending morning meetings
• Supervising and assisting children in class at all times, including during lunch and snack times
• Clearly and accurately instructing assigned levels, physically and verbally, per the progressions in the Instructor Guide
• Providing a safe and fun learning environment through exceptional class handling and creativity
• Assisting lift attendants to properly load and unload children on the chairlift, lifting children by the vest (if applicable) in accordance with the Kids on Lifts policy
• Assisting in operational responsibilities of children's programs: registration process, directing guests to appropriate equipment fitting source, upkeep of outdoor teaching areas, and cleanliness of facilities
• Communicating child's lesson content and progress to the identified guardian
• Ensuring the return of children to their identified guardians
• Upholding Company guidelines and the Vermont Skier Safety Act rules and regulations

Qualifications

• Must be at least 18 years old
• Intermediate skier/snowboarder capable of parallel or linking turns on groomed blue terrain
• Previous experience with teaching, coaching, mentoring, and/or prior ski or snowboard instructor experience
• Experience working with children
• Knowledge of Spanish language is a plus
• PSIA/AASI Level I, II, or III Certification preferred; USSA Certifications preferred
• Prior ski racing or freestyle background is a plus
• Consideration given to uncertified candidates with good skiing/riding skills, good communication skills, and enthusiasm for the sport with a passion for passing that on to others
• Available to work holidays and weekends; must meet calendar and scheduling requirements for new and returning staff
• Successfully complete mandatory on‑snow training
• Ability to stand and walk on snow for extended periods; able to bend, squat, and lift 50 lbs
• Good guest service skills and ability to work well in a team
• Ability to work in inclement weather in a mountain environment

Benefits

• Comprehensive wellness initiative
• Unwavering commitment to safety
• Growth opportunities
• Wide variety of resort benefits
• Access to the 4000+ acre playground including skiing, golf, mountain activities
• Health club membership
• Resort discounts

Pay

Compensation is based on experience and certification level, with a pay range of $20–$27 per hour.

Schedule

This is a three‑day‑per‑week supervisory position with required and guaranteed shifts on Fridays, Saturdays, and Sundays, running from December 11, 2026 through March 28, 2027. Candidates interested in full‑time seasonal employment may have the opportunity to instruct on up to two additional days