MST ASM

We need to output HTML fragment with sections: About the role? The posting includes responsibilities, qualifications, pay, benefits, about Lowe's. We need to use

for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to preserve all substantive information; do not invent or summarize away detail. Remove filler/placeholder text like "commensurate with experience", etc. Pay and Schedule sections only if posting actually states them. Pay is given: "Pay Range: $62,000.00 - $104,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience." That's pay info. So we can include Pay section with that text. Schedule not mentioned, so omit. Benefits: there is a block about benefits. So include Benefits section. Qualifications: there are Required Qualifications and Preferred Qualifications. Could combine into Qualifications section with subpoints? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have Qualifications heading and list required and preferred as

• . Could also separate Requirements vs Qualifications? The list includes Requirements and Qualifications as possible headings. The posting has "Required Qualifications" and "Preferred Qualifications". We could treat them under Qualifications heading. Or we could have Requirements heading for required qualifications and Qualifications heading for preferred? But they said "e.g." not strict. Probably better to have a Qualifications section containing both required and preferred. Or we could have Requirements for required and Qualifications for preferred. However they said "Prefer a few substantive sections over many thin ones." So combine. Responsibilities: we have many responsibilities grouped under headings: Key Responsibilities (with subheadings Team Leadership, Program Execution, Manager-on-Duty (MOD), Self-Leadership, Responsibilities Specific to the MST ASM). We'll output a Responsibilities section with a
  • for each bullet. Should we preserve subheadings? Could embed them as part of li text. Probably fine. About the role: maybe we can have an About the role section summarizing the role? The posting didn't have an explicit "About the role" paragraph, but we could create one from the introductory sentences? The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". There's no explicit "About the role" paragraph, but we could treat the first paragraph before responsibilities as about the role? The posting starts with "Key Responsibilities Team Leadership...". There's no separate overview. So maybe we skip About the role. Could include a brief summary? That would be inventing. Better to omit About the role if no explicit content. Skills: not explicitly listed; we could omit. Thus sections: Responsibilities, Qualifications, Pay, Benefits, About Lowe's? The "About Lowe’s" paragraph is about the company, not the role. Could be considered "About Lowe’s" but not in the list of allowed headings. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. No About Lowe's. Should we include it? The instruction says use those headings for section headings. It doesn't forbid other headings, but says "Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. However they say "include a section ONLY when the posting has real, specific content for it". The About Lowe's paragraph is substantive. Could we put it under a heading like "About Lowe’s"? Might be okay but not in the list. Safer to maybe include it under a generic heading like "About the company"? Not in list. Might be considered extra. But we could omit it? The instruction says preserve ALL substantive information. So we need to keep that info. We could embed it under a heading like "About Lowe’s" as an

    . It's not prohibited. The examples are not exhaustive. So we can add About Lowe’s heading. Thus final HTML:

    Responsibilities

    • ... each bullet ...
    We need to break responsibilities into items. The posting has many sentences; we can split by sentences or logical groups. We'll preserve all info. Let's extract responsibilities: From "Key Responsibilities Team Leadership" paragraph: - Interviews, selects, develops and provides direct leadership over a team of supervisors and associates that support product categories in assigned area - Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers - Sets clear and measurable service, and operational goals for the team, ensures the team’s effort supports those goals, and tracks progress on a daily basis - Connects with the team regularly to understand challenges they are facing and to remove obstacles - Provides recognition for demonstrating effective behaviors and exceeding operational goals at the individual and team level - Provides open and timely feedback, coaching, training, development opportunities and mentorship to members of the team and encourages others to communicate openly and share constructive feedback - Manages performance of associates against established goals and works with supervisors to take action when necessary to address performance concerns - Encourages others to share ideas and empowers others to make decisions while providing guidance when necessary - Identifies any associate relations concerns and takes the appropriate action as needed, handling directly where appropriate and/or escalating issues to senior management or HR - Drives execution of all service, reset, pricing and operational programs in assigned area by monitoring activities, providing feedback, and making adjustments where needed - Identifies any barriers to superior service and communicates these along with solutions in a timely manner ensuring operations do not impact the customers' ability to see or interact with products - Serves as a primary escalation point for the most significant and impactful customer complaints Then "Program Execution": - Manages store opening and closing procedures - Controls expenses including payroll and other controllable expenses, and manages payroll hours by confirming the schedule supports the forecasted payroll plan - Maintains knowledge of industry service, sales and operational trends and shares and applies knowledge where possible - Identifies sales opportunities and gaps in inventory/merchandising and creates specific plans of action to drive improved in-stock, sales, and margin performance - Looks for ways within respective departments to enhance the Pro customer experience and drive Pro sales - Anticipates and proactively addresses operational issues that could impact customer service levels and/or achievement of store sales goals - Monitors the use of store power equipment, ensuring that it is operated safely at all times and addressing any violations with associates - Drives a culture of safety, security and shrink prevention throughout the store, ensuring doors and gates are secured and monitored, signs of shoplifting and theft are reported appropriately, and that steps are taken on a daily basis to maintain inventory and shrink budget integrity Then "Manager-on-Duty (MOD)": - Provides full leadership over the store, driving engagement, customer service, and staffing and operational efficiency - Walks the store, observing customer/associate interaction and providing in-the-moment coaching to ensure associates are engaging customers and driving sales. Ensures depts are properly staffed for customer traffic, shifts associates for coverage as needed. Manages associate response to call buttons - Validates that aisles remain clean, safe and free of clutter - Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities including opening and closing the store) to appropriate non-MOD leaders Then "Self-Leadership": - Seeks performance feedback from others and pursues self-development opportunities - Proactively builds and maintains collaborative relationships with cross-functional partners - Sets an example for others by adapting quickly and effectively to work challenges and organizational change Then "Responsibilities Specific to the MST ASM": - Manages all reset, service and pricing activity within the store as well as Live Nursery service and watering as seasonal need requires. Teaches and demonstrates effective use of Lowe’s selling and service model - Support Ad Set execution through MST Flex endcap and promo space execution as well as validating promotional signage readiness - Accountable to Product location space accuracy through SIMS execution and feedback during reset and service execution - In addition to the above responsibilities, this individual is held accountable for other duties as assigned Now Qualifications: Required Qualifications: - 2 Years Experience leading associates in a retail environment - 3 Years Experience working in a fast-paced, cross- functional work environment - 1 Year Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility - 1 Year Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM) - Experience using Microsoft Office Suite - Experience in retail store freight flow logistics (Operations ASM) Preferred Qualifications: - Bachelor’s degree Related field - 5 Years Experience leading service associates in a retail or consumer service industry (Merchandising ASM) - 5 Years Experience directly managing a team of sales associates (commissioned or non-commissioned) in retail, business-to-business, outside sales, or consumer service industry (Specialty ASM) - 5 Years Experience leading support/operations associates in a retail or consumer service industry (Operations ASM) - 3 Years Experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility - Experience working in the home improvement retail sector - Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) Pay: - Pay Range: $62,000.00 - $104,000.00 annually Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Benefits: The block after "Associate Benefits (https://talent.lowes.com/us/en/joining-our-team)" includes list. We need to preserve all substantive information. So we will include that paragraph as

    maybe with

    • for each benefit. Benefits list: - Health, Dental and Vision insurance - Life and Disability insurance - Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time - Flexible spending and health savings accounts - 401(k) Retirement account with company match - Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs - Education support programs, including tuition assistance and trade skills scholarships - Business Travel Accident insurance - Maternity and Parental leave - Adoption assistance - Lowe's Associate Discount and broad discount platform - Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Also earlier: "Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals." We should keep that as prose. Now About Lowe’s paragraph: - Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025