MSC Seller

About the role

Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services.

Responsibilities

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.
• Collaborate with sales management to design competitive pricing strategies for non-contract customers.
• Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Secures and submits customer orders for processing utilizing ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• Participate in cross-functional projects and initiatives to support broader organizational goals.
• Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participate in special projects and performs additional duties as required.

Qualifications

• A high school diploma or GED required; a 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• A high degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Ability to work from a home office with personal computer and internet access.

Bonus Points If You Have

• Industrial or manufacturing segment experience preferred.

Qualifications (Bonus Points)

• Additional qualifications that may be considered a bonus point include:
• Experience with ITAR and/or CUI information.

Qualifications (Other Requirements)

• A valid driver's license may be required. This role begins without an immediately assigned sales territory and requires a high degree of flexibility. As territories become available, assignments will be made based on business needs and are not guaranteed within a preferred city or state. Candidates must be willing to relocate, if necessary, to effectively support their assigned territory.
• Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.

Benefits

• Your Future Benefits: Dynamic healthcare plans, generous 401K and stock purchasing programs, tuition reimbursement opportunities, and paid time away for holidays, vacations, and illness.
• Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able.

Equal Employment Opportunity Statement

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation or any category protected by applicable law. Accommodation requests can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known.