Temporary Seller Operations Coordinator

About the role

Sotheby's is looking for a Temporary Seller Operations Coordinator to oversee sales administration and deliver high-quality client service. This role supports sales across departments and is a 9-12 month contract with potential for permanent conversion.

Responsibilities

• Respond to client inquiries and resolve issues to ensure client satisfaction
• Liaise with clients and manage consigned properties throughout the sale cycle
• Communicate with clients, shipping coordinators, and regional offices for inbound shipments, export licenses, and customs clearance
• Manage consignment terms and issue contracts for live, online, and private sales
• Work closely with the Legal department and Business Manager/Director on sale agreements
• Coordinate travelling exhibitions with departments, Pre-Sale Shipping team, and Business Managers/Directors
• Track compliance issues with Specialists, Compliance, and Shipping teams
• Collaborate with Business Manager/Director on guarantees and irrevocable bids
• Arrange property authentication in line with committee deadlines
• Coordinate export and return shipments for London-based sales
• Manage extended payment terms with Client Experience Manager and Business Manager/Director
• Facilitate post-auction transactions including post-auction sales, account adjustments, and cancelled sales
• Obtain and act on unsold property recommendations and facilitate handovers to Client Experience team
• Coordinate internal and external property movements for third-party services
• Process Purchase Orders and monitor House Property and Temporary Admission (TA) property
• Manage Aged Inventory by coordinating bi-annual reviews

Ideal experience & competencies

• Preferred degree in business administration or equivalent field
• At least 1+ years’ experience in business administration and/or client service
• Exceptional client service skills including strong verbal and written communication
• Able to multi-task, prioritize, and manage challenging deadlines
• A pragmatic approach to problems with excellent resourcefulness
• Enthusiastic with the ability to think on one's feet and remain calm under pressure
• Highly organized and detail-oriented
• Ability to work independently and as part of a team
• Prior experience with SAP is advantageous
• Strong knowledge of Sotheby’s systems, Microsoft Office particularly Word, Excel, Outlook

Pay

The proposed base hourly rate for this position ranges from $24.00 - $25.00 per hour. Successful candidates are eligible for a discretionary bonus and a competitive benefits package. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.