Temporary Operations Coordinator

Primary Responsibilities

• Wholesale admin support – duties included but not limited to order entry and revisions, providing copy info, create/submit new accts/doors, create RTVs, and research/dispute chargebacks based on findings.
• Liaise with Logistics and Warehouse team on shipment related issues.
• Set up new acct/doors in SAP via Launchpad first, then MDG Partner w/HQ on master data upload - creation of SAP articles, RSP, margin group, article weight, delivery program, EANs; ensuring that uploads include all necessary information (WIP: missing information is currently manually updated, working w/HQ master data on future corrections).
• Order entry and revisions
• Extracting and formatting order confirmations
• Request and reconcile EDI POs
• Getting orders ready for shipment, run all checks including delivery date, pricing date, margin group, unit confirmation, pricing, route, specific client requirements
• Troubleshoot shipment issues, system errors, etc.
• Manage NAP orders/shipments for DC2
• FUR for CITES styles / RFID labels for Nordstrom
• Implement wholesale partners' new packing/routing requirements
• Run / send out reporting: shipping recap, AR log
• Manage daily communications with clients, ex: shipping recap, reorders, stock availability, mis-shipments
• Assist Retail Ops / Commercial team when necessary
• Aid in Friends and Family Sale preparations

Qualifications

• College Degree preferred
• Background in Operations is a plus
• Proficient in Microsoft Office, SAP experience is a plus
• Strong interpersonal and communication skills
• Excellent time management and ability to prioritize
• Able to work independently when necessary
• Attention to detail is key

We Offer

• Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones.
• Core benefits include medical, dental, and vision programs.
• Health savings and flexible spending accounts are also available.
• The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match.
• Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program.
• Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

Pay

Expected Hourly Range: $25-$30/hr
Salary will be determined based on relevant skills and experience.