MSC Seller

About the role

The MSC Seller role is part of a growing sales organization at MSC Industrial Supply Co., a leading distributor of metalworking and MRO products and services. This role focuses on building relationships, developing strategies, and executing sales and service tasks.

Responsibilities

• Build and strengthen relationships with customers at both functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow-up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.
• Collaborate with sales management to design competitive pricing strategies for non-contract customers.
• Monitor market trends, competitors, and emerging technologies to provide customers with forward-looking solutions.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Secures and submits customer orders for processing utilizing ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• Participate in cross-functional projects and initiatives to support broader organizational goals.
• Foster the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

Qualifications

• A high school diploma or GED required; a 2–4 year college degree preferred.
• 2–3 years of outside direct sales/service experience preferred but not required.
• Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred.
• Strong technical aptitude with ability to read and analyze technical materials.
• Demonstrated ability to resolve problems, develop action plans, and drive results.
• Excellent communication, presentation, listening, and relationship-building skills.
• Proficient in MS Word, Excel, PowerPoint, and email; able to adapt to PC-based order systems and handheld scanning devices.
• Strong organizational, time management, and basic math skills.
• A high degree of integrity and ability to build long-term customer relationships.
• Reliable transportation, valid driver's license, and insurance as required by state law.
• Able to work from a home office with personal computer and internet access.

Bonus Points

• Industrial or manufacturing segment experience preferred.

Other Requirements

• A valid driver's license may be required.
• This role begins without an immediately assigned sales territory and requires a high degree of flexibility.
• Candidates must be willing to relocate, if necessary, to effectively support their assigned territory.
• Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required.
• Job requires visitation of customer sites, which have varying environments/conditions, layouts, and accessibility.
• Ability to lift up to 50 lbs and perform physical tasks (walking, bending, standing for long periods).
• Willingness to comply with customer safety and PPE protocols.

Pay

$57,000 starting salary with commission opportunities depending on candidate location and experience.

Schedule

Full-time position.