MRO Parts Manager
Summary of Position
As the MRO Parts Manager you will be responsible for overseeing all Elevate MRO work order and AOG parts procurement as well as maintaining the company inventory of spare parts, tooling, equipment, and materials. In addition, you will collaborate with your team to coordinate sales, shipping, receiving, and manage inventory control at our Salt Lake City Repair Station and its satellite locations. Rapid response to AOG situations and continuous communication to management, team members and customers is crucial to success in this role.
Essential Duties & Responsibilities
- Oversee the entire MRO Parts Department including procurement, purchasing and materials handling for all work orders ensuring parts are ordered, shipped, received, and processed as required to meet the timeline and needs of the client.
- Maintain an organized Parts Stock Room including an up-to-date inventory of spare parts, tooling, and equipment, including monitoring inventory levels and ensuring necessary parts are in stock, while preventing overstock or shortages.
- Oversee parts shipping, receiving, and inventory control at our main parts hub in Salt Lake City as well as all satellite locations. This requires effective communication and coordination to ensure that each location has the necessary parts available when needed.
- Respond swiftly and coordinate with team members to provide the necessary parts and support to resolve AOG situations promptly.
- Monitor work order data, inventory turnover rates, and demand patterns to optimize inventory levels and ensure that high demand parts are readily available.
Knowledge, Skills, and Abilities
- Must be capable of working without direct supervision and completing tasks on time.
- Ability to develop and maintain effective relationships with suppliers to ensure the best possible pricing and shipping times on procured materials.
- Solutions based problem-solving skills are required to efficiently and effectively tackle situations such as inventory discrepancies, unexpected demand, supply chain disruptions, and more.
- Excellent communication and interpersonal skills are required.
- Strong financial literacy with the ability to analyze purchase-order-to-work-order margins and manage department budget constraints.
- Able to effectively review team performance regularly, identify trends, and take action to improve outcomes.
Education & Experience
- High School diploma required. Bachelors preferred.
- 5 years’ experience in aircraft procurement, shipping, and inventory control required.
- Front-facing customer service experience preferred.
- Must be computer literate and knowledgeable of the MS Office and Google suite of applications with a working knowledge of EBIS (or similar software) preferred.
- Fluency in English with a strong emphasis on writing to ensure proper and accurate handling of aircraft parts documentation.
Schedule & Travel
- Standard business hours are expected for this role, however there may be times when work outside these hours is required. Availability after hours and on weekends and holidays is required to meet customer requirements.
- Travel required to support business development, client satisfaction, and coordination with satellite locations including periodic inventory and procedural audits.
About Elevate Aviation Group
Elevate Aviation Group is a privately held aviation organization established in 1995, comprising Private Jet Services (PJS), Elevate Jet, and Elevate MRO. Together, these divisions serve every stage of private aviation, from first inquiry and flight planning to aircraft acquisition, management, and maintenance.