MRI Patient Access Representative - PRN

Join a leading musculoskeletal care network through our partnership with United Musculoskeletal Partners (UMP), supporting Panorama Orthopedics & Spine Center, a premier orthopedic practice known for its commitment to clinical excellence and patient outcomes. Why UMP? UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high-quality spine care in a thriving clinical environment.

About Panorama Orthopedics & Spine Center

Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top spine specialists in a supportive and forward-thinking practice. Help us bring exceptional orthopedic care to the communities of Denver—where your expertise can truly make a difference.

Responsibilities

• Schedule MRI, CT, follow-up, and X-ray-only appointments as needed.
• Assist patients with registration, paperwork, appointment questions, and check-in support.
• Verify insurance authorizations and follow up as needed to help patients access care in a timely manner.
• Create patient estimates and explain benefit information clearly and professionally.
• Collect patient balances before or at the time of service.
• Use third-party systems to send and receive imaging studies from outside facilities.
• Prepare CDs for patients while following HIPAA and medical release requirements.
• Provide courteous, timely service to patients, coworkers, supervisors, and physicians.
• Assist patients with changing and getting ready for their MRI exam, following safety and privacy guidelines.

Requirements

• High school diploma or GED required.
• Two years of medical office or customer service experience preferred.
• Knowledge of EMR systems, especially EPIC, is a plus.
• Knowledge of HIPAA and OSHA requirements is a plus.
• Strong computer, communication, interpersonal, hospitality, and customer service skills.
• Ability to multitask, prioritize, remain calm under pressure, and work with minimal supervision.

Benefits

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Generous Paid Time Off: Up to 4 weeks of PTO starting out (increases with tenure)
• 7 paid holidays + 2 floating holidays

Pay

$17.50-$21/hour

Schedule

• MRI is open between 6:00am-6:30pm, Monday-Friday; 7:00am-12:00pm, Saturday
• Shift will vary, and evening or Saturday shifts may be required