MRI / Front Office Assistant

About the role

The MRI Imaging Assistant/Front Office Float is a hybrid role that supports both the clinical and administrative functions of the MRI Department. This position assists MRI Technologists with patient preparation, obtaining medical histories, positioning patients for examinations, coordinating patient flow, preparing exam rooms, and supporting daily department operations to ensure safe, efficient, and high-quality patient care. In addition to clinical responsibilities, this role serves as a Front Office Float, providing coverage and support for all front office functions as needed.

Responsibilities

• Checking patients in / out and scheduling follow-up appts
• Collecting new patient paperwork or an electronic version and updating it in the system
• Verifying patients' insurance
• Collecting payments (copays, balances, MRI payments, online payments, and surgery payments)
• Keeping track of all money in the cash drawer and all payments
• Answering incoming calls/help check-in/sort, and scan records
• Helping escort patients to the MRI Department and dressing room
• Helping with all patient paperwork and data entry required in the MRI Department
• Assisting with daily operational duties needed in the MRI Department

Requirements

• High School Diploma (Required)
• 1 year of previous medical office experience (preferred)

Benefits

• 401(k) matching
• Dental Insurance
• Health Insurance
• Life insurance
• Paid time off
• Vision insurance