MPL Sr. Underwriter (Wholesale)

The Hanover has been committed to delivering on our promises for more than 170 years. We live our values daily through sustainability initiatives and an inclusive corporate culture. This role is a full-time, exempt position and offers hybrid or remote work opportunities across the United States.

About the Role

Responsible for identifying, soliciting, underwriting, and selling new Miscellaneous Professional Liability (MPL) accounts that drive profitable growth while aligning with industry segments, appetite, and mix goals. This role applies advanced technical, sales, and analytical skills to provide insurance solutions that help customers manage risk. You will operate with a broad Letter of Authority for underwriting decisions and manage an assigned book of business with high technical complexity.

Responsibilities

• Technical Underwriting:
  • Demonstrate thorough knowledge of business strategy, including segments, coverage differentials, and partner/non-partner distinctions.
  • Apply advanced underwriting concepts, including risk selection, exposure and hazard identification, coverage implications, and loss analysis.
  • Understand pricing components and rating methodology, correlating pricing to exposure, financial, and competitive analysis.
  • Adhere to CAT guidelines and apply knowledge of CAT aggregation strategies to decision-making.
  • Identify coverage types, including gaps, and explain coverages and exposures to agents to enhance value-added propositions.
• Portfolio Management & Financial Acumen:
  • Manage an assigned portfolio to achieve goals for gross written premium, profitability, rate, retention, industry and LOB mix, new business, and portfolio management.
  • Leverage competencies to build long-term, profitable relationships with agencies, internal management, and external resources.
  • Construct and execute portfolio business plans independently through organized workflow and desk management, including special projects.
  • Review key metrics and uncover trends to identify new business opportunities within agents while achieving profitable growth.
  • Drive profit improvement initiatives with key agents by leveraging resources.
  • Coordinate with Specialty departments to learn and share knowledge on cross-sell opportunities.
• Sales Management:
  • Identify and drive enhanced sell opportunities to create growth within other lines of business and customer segments.
  • Utilize the company’s value proposition to enhance agency economics, partner conversion, and product specialization.
  • Prioritize and drive effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment.
  • Engage at the customer level for complex and prominent accounts within the territory through the stewardship process.
  • Implement territory business plans independently, monitor performance, and adjust plans to ensure a substantial pipeline for future growth.
  • Provide training and product knowledge transfer to agents to effectively sell Hanover’s solutions.
  • Make sales presentations to agents and customers regularly, handling objections and closing deals.

Requirements

• Bachelor’s Degree or equivalent experience.
• 5+ years of underwriting experience, with a strong preference for concentration in Miscellaneous Professional Liability (MPL).
• Wholesale experience required.
• 5+ years of experience driving agency relationships resulting in profitable new and renewal business.
• High proficiency across MPL underwriting core competencies; may specialize or certify in 1-2 specialty areas.
• Ability to travel as needed (up to 30% of the time).
• Strong communication and collaboration skills.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401K with company match.
• Tuition reimbursement.
• Paid time off (PTO) and company-paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of IDE (Inclusion, Diversity, and Equity).
• On-site medical/wellness center (Worcester location only).