MPL Sr. Underwriter (Wholesale)

The Hanover has been delivering on our promises for over 170 years, demonstrating our values through sustainability initiatives and an inclusive corporate culture. We are seeking a Miscellaneous Professional Liability Sr. Underwriter to join our Wholesale Professional Liability team in the Midwest. This full-time, exempt role is available as a hybrid or remote opportunity.

About the role

Responsible for identifying, soliciting, underwriting, and selling new Miscellaneous Professional Liability accounts that drive profitable growth and align with industry segments, appetite, and mix goals. Apply advanced technical, sales, and analytical skills to provide insurance solutions that help customers manage risk. Operate within a broad Letter of Authority for all underwriting decisions with limited direction while managing an assigned book of business, generally with high technical complexity and coordination.

Responsibilities

• Technical Underwriting:
  • Demonstrate thorough knowledge of business strategy, including segments, coverage differentials, and partner/non-partner distinctions.
  • Apply advanced underwriting concepts such as risk selection, exposure and hazard identification, coverage implications, and loss analysis.
  • Establish advanced knowledge of pricing components, rating methodology, and correlate pricing to exposure, financial, and competitive analysis.
  • Adhere to CAT guidelines and apply knowledge of CAT aggregation strategies to decision-making.
  • Identify types of coverages, including gaps in coverages typically provided, and explain coverages and correlating exposures to agents.
• Portfolio Management & Financial Acumen:
  • Manage assigned portfolio to achieve gross written premium, profitability, rate, retention, industry and LOB mix, new business, and portfolio management goals.
  • Leverage competencies to build long-term, profitable relationships with agencies, internal management, and external resources.
  • Construct and execute portfolio business plans independently through organized workflow and desk management, including special projects.
  • Review key metrics and uncover trends to identify new business opportunities within agents while achieving profitable growth.
  • Drive profit improvement initiatives with key agents by leveraging resources.
  • Coordinate with Specialty departments to learn and share knowledge in cross-sell opportunities.
• Sales Management:
  • Operate with a franchise perspective to identify and drive enhanced sell opportunities and create growth within other lines of business and customer segments.
  • Utilize the value proposition to enhance agency economics, partner conversion, and product specialization.
  • Prioritize and drive effective relationship management and producer activities to build trust, facilitate negotiation, and secure commitment.
  • Engage at the customer level for the most complex and prominent accounts within the territory through the stewardship process.
  • Implement territory business plans independently, monitor performance, and adjust plans to ensure a substantial pipeline for future profitable growth.
  • Provide training and product knowledge transfer to existing and prospective agents.
  • Make sales presentations to agents and customers regularly, uncover customer needs, position solutions, handle objections, and close deals.

Requirements

• Bachelor’s Degree or equivalent experience.
• 5+ years of underwriting experience, with a concentration in Miscellaneous Professional Liability (MPL) strongly preferred.
• Wholesale experience required.
• 5+ years of experience driving agency relationships resulting in profitable new and renewal business.
• High level of proficiency across MPL underwriting core competencies; may specialize/certify in 1-2 specialty areas.
• Ability to travel as needed (30% of the time).
• Strong communication and collaboration skills.

Benefits

• Medical, dental, vision, life, and disability insurance.
• 401K with a company match.
• Tuition reimbursement.
• Paid time off (PTO) and company-paid holidays.
• Flexible work arrangements.
• Cultural Awareness Day in support of IDE (Inclusion, Diversity, Equity).
• On-site medical/wellness center (Worcester location only).

Compensation for this role may vary based on geographic location and other factors, including merit, performance, skills, education, travel requirements, and experience. Additional compensation may include an annual bonus, long-term incentive, or spot recognition awards.