MPG-OPERATIONS MANAGER II-NEUROSCIENCE INST

Responsibilities

• Communicates with patients, family members, and visitors about management of patient care and operational issues.
• Maintains relationships with resource departments such as human resources, purchasing, finance, etc.
• Establishes and carries out procedures for appropriate delivery of patient care and monitoring of quality standards in compliance with regulatory and payer guidelines.
• Ensures financial success of practice(s) by actively monitoring budget, physician productivity, and fiscal operation of assigned cost centers.
• Affirms and maintains an operationally efficient and physician-friendly work environment.
• Manages resources daily to meet productivity standards and optimize efficiency, effectiveness, and output of each department.
• Manages daily human resource functions to ensure continued quality, development, and retention reflecting the MPG experience of creating the best place for associates to work in an environment where staff is motivated to do their best.
• Serves as a supervisor, developer, and manager of staff, including performing tasks such as hiring, disciplinary actions, performance appraisals, salary reviews, and increases, coaching, counseling, and team building.
• Facilitates and drives initiatives that enhance practice growth and retention of existing patients under the direction of the Director and in collaboration with physician leadership.
• Fulfills additional job-related duties based on operational needs as directed by the Director and/or VP.

Qualifications

• Bachelor’s degree in Healthcare or closely related field preferred.
• 3-5 years of experience in a large level practice preferred (Physicians, mid-levels providers: 7-20; staff FTEs: 15-49; annual visit volume 15,000-60,000; total net revenue - $4,000,000.00-$49,000,000.00).