Manager-Operations

Benefits

Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below!

Responsibilities

• Manage daily operations of specialists with the goal of providing superior customer service to our clients
• Offer direction to staff in all aspects of operations, service, and client care
• Responsible for managing basic financial performance of the operations, including revenue growth and expense control
• Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
• Able to work a flexible schedule, including early mornings and weekend work when needed
• Submit weekly, monthly, and yearly reports, as required

Requirements

• Bachelor’s degree (preferred but not required)
• 3-5 years in a management role with emphasis in customer service
• Success in training, mentoring, and coaching service professionals
• Excellent verbal and written communication skills
• Previous experience in a route-oriented, service environment a plus
• Able to obtain and maintain licenses/certificates as required by federal, state, and local regulations
• Must possess a valid driver’s license from state of residence

Qualifications

• Base Pay Range: Yearly: $57,000.00 - $92,000.00
• While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience.
• Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).

Skills

• Customer Service
• Management
• Training and Development
• Financial Management
• Communication
• Route-Oriented Environment

Benefits

• Professional and Personal Growth
• Multiple avenues to grow your career
• Training and development programs available
• Tuition Reimbursement benefits (for FT Colleagues)
• Health and Wellness
• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1
• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
• Savings and Retirement
• 401(k) retirement plan with company-matching contributions
• Work-Life Balance
• Vacation days & sick days
• Company-paid holidays & floating holidays
• A company mindset that prioritizes health, safety, and flexibility