Move In Coordinator

Ivy Living · Honolulu, HI · 1 wk ago

OTHRFull-time

Maintain a thorough knowledge of the property’s product and services to effectively and accurately represent the property to referral sources and prospects.
As requested, give community tours as a backup to the Marketing Department and provide marketing information in accordance with the marketing process.
As requested, qualify prospects, convert qualified prospects to tours and convert tours to deposits using the sales process, as needed.
As requested, assist with organizing, planning, and managing all marketing events.
Attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
Serve as a liaison for residents and family members new to the community. Ensure that all new residents have a smooth transition to their new home. As needed, aid residents and their family members with the adjustment to the Community.
Complete and accurately follow the new move-in checklist.
Create and maintain the Resident Directory.

Must have a high school diploma or equivalent.
Prioritize tasks and projects.
Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Prefer one year of experience working with seniors, preferably in the Senior Housing Industry.
Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care.
Able to work with seniors and patiently interact with cognitively impaired individuals.
Able to be flexible, adapt and respond to change, make decisions in stressful situations, and prioritize tasks and projects.

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