Mountain Sports School Sales Agent

Overview As a Mountain Sports School Sales Agent, you’ll be the go-to resource for guests looking to elevate their ski and snowboard experience at Big Sky Resort. From first-timers to lifelong skiers, you’ll help guests of all ages find the right lesson and lift access, while creating a welcoming and efficient front-line experience. This is a guest-facing, fast-paced role ideal for a friendly communicator who thrives on making each guest feel informed and excited to hit the slopes. Responsibilities Build expert-level knowledge of Big Sky Resort and the Mountain Sports School to confidently guide guests toward the right lesson optionsAccurately process lesson and lift ticket sales while capturing guest information and maintaining a high level of professionalismDeliver exceptional customer service while juggling high volumes of in-person interactionsKeep the sales desk area clean, organized, and ready for the day’s trafficProvide friendly and personalized attention to every guest—ensuring they leave with all the information (and stoke!) they need Qualifications Previous customer service and/or resort experience preferredExperience with outdoor activities or recreational sales is a plusExcellent communication skills—both written and verbalConfident with computers and Microsoft Office SuiteSkilled at prioritizing and staying calm during busy timesOutgoing, approachable, and genuinely excited to talk about skiing and ridingFamiliarity with RTP | One Resort software is a plus All full time seasonal team members can enjoy the following benefits: FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort propertiesDiscounted vouchers for skiing at Big Sky Resort for friends and familyDiscounted ski/snowboard rentals with a free team member lesson25%-50% off F&B and Retail at all Boyne outletsEligibility for affordable Team Member HousingLodging discounts for friends and familyDiscounted Lone Mountain Ranch Cross Country Ski Trail PassWellness Day and Eligibility for PTOMonthly team member events