Jobs · Art & Creative · Utah

Mountain Host Volunteer

Solitude Mountain Resort · Solitude, UT · 3 wk ago
Art & CreativePart-time
We need to output HTML fragment with sections using

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. No job title heading. No Job ID etc. Remove boilerplate: EEO, equal opportunity, etc. Also remove perks? Actually perks are benefits. The posting includes "Perks Of Working Here" with details: Work & Play in the Mountains, Connect with fellow mountain enthusiasts, Benefits Access to select Alterra Mountain Company Destinations, Free Solitude season pass for you and eligible dependents, Discounts on solitude lift tickets for friends and family, Discounts on food, rentals, retail, and lessons, Other Perks: Comprehensive medical, dental, vision, and life insurance for eligible employees, Pro deals with outdoor brands, Generous 401(k) plan with company match, Free counseling service through Employee Assistance Program. We need to include Benefits section if posting actually states them. Yes, they list benefits. So we include Benefits. Pay: Not mentioned. No pay info. So we omit Pay section. Schedule: The posting mentions "Able to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays." That's schedule info. So we can include Schedule section. Also "This is a volunteer position that has certain benefits available to those who commit to volunteering at least 20 days during the winter recreational season." That's about the role. We need sections: About the role (maybe summary), Responsibilities, Requirements, Qualifications, Skills, Benefits, Schedule. The posting includes "Specific Job Requirements" list, and also "Job Duties And Responsibilities". Also there are skills like "Excellent customer service and interpersonal skills", "Good verbal and written communication skills", "Additional language is a plus", "Able to ski/ride at an intermediate or expert level is preferred", "Able to work as part of a team and collaborate accordingly", "Good problem-solving skills", "Friendly and outgoing personality; tactful and appropriate". Those could go under Skills or Qualifications. We need to decide mapping. We have headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to avoid filler. We'll include sections with content. About the role: Could be the introductory paragraph: "This is a volunteer position that has certain benefits available to those who commit to volunteering at least 20 days during the winter recreational season. Hosts will provide a positive contact between guests and Solitude Mountain Resort. Hosts will work from the base areas (Moonbeam and the Village), and at various on-mountain stations to greet, inform and guide guests to services and facilities. Working on snow requires significant physical skills and awareness. Staff working on snow and/or skiing will need a snow skills assessment annually and equipment testing prior to the start of on-snow work. Solitude has on duty helmet policy for employees that are required to ski or ride for their job. Hosts may also be asked to work various on-mountain events throughout the season." That seems appropriate. Responsibilities: list from "Job Duties And Responsibilities". Provide bullet list. Requirements: maybe "Prior experience as a mountain host, similar work at another resort or direct customer service is preferred". That's a requirement? Could be under Requirements. Qualifications: maybe "Able to ski/ride at an intermediate or expert level is preferred". But that's also a skill. We need to decide. Better to follow typical: Requirements = mandatory? Qualifications = preferred? Skills = abilities. We have list: Prior experience as a mountain host, similar work at another resort or direct customer service is preferred (maybe requirement). Excellent customer service and interpersonal skills (skill). Good verbal and written communication skills (skill). Additional language is a plus (skill/qualification). Able to ski/ride at an intermediate or expert level is preferred (skill/qualification). Able to work as part of a team and collaborate accordingly (skill). Good problem-solving skills (skill). Friendly and outgoing personality; tactful and appropriate (skill/personality). We could put Requirements: Prior experience as a mountain host, similar work at another resort or direct customer service is preferred. (maybe also "Able to work a flexible schedule..." but that's schedule.) Qualifications: Additional language is a plus; Able to ski/ride at an intermediate or expert level is preferred. Skills: Excellent customer service and interpersonal skills; Good verbal and written communication skills; Able to work as part of a team and collaborate accordingly; Good problem-solving skills; Friendly and outgoing personality; tactful and appropriate. But we need to avoid duplication. Let's extract. We'll produce sections:

About the role

...intro...

Responsibilities

  • ...
  • ...

Requirements

  • Prior experience as a mountain host, similar work at another resort or direct customer service is preferred.

Qualifications

  • Additional language is a plus.
  • Able to ski/ride at an intermediate or expert level is preferred.

Skills

  • Excellent customer service and interpersonal skills.
  • Good verbal and written communication skills.
  • Able to work as part of a team and collaborate accordingly.
  • Good problem-solving skills.
  • Friendly and outgoing personality; tactful and appropriate.

Benefits

  • Work & Play in the Mountains: Embrace the stunning Wasatch Mountains.
  • Connect with fellow mountain enthusiasts.
  • Access to select Alterra Mountain Company Destinations.
  • Free Solitude season pass for you and eligible dependents.
  • Discounts on solitude lift tickets for friends and family.
  • Discounts on food, rentals, retail, and lessons.
  • Comprehensive medical, dental, vision, and life insurance for eligible employees.
  • Pro deals with outdoor brands.
  • Generous 401(k) plan with company match.
  • Free counseling service through Employee Assistance Program.

Schedule

Able to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays.

We must not include Pay section. Also ensure we didn't include any boilerplate like EEO, equal opportunity, etc. We removed that. Check for any duplicated lines: we didn't repeat. Make sure we preserve all substantive information: Did we miss any? Let's review original text. Original: Volunteer JOB TITLE: Mountain Host Volunteer DIVISION: Mountain Operations REPORTS TO: Guest Services Sr.Manager LOCATION: Solitude Mountain Resort CLASSIFICATION: Part-Time/ Seasonal Volunteer Position This is a volunteer position that has certain benefits available to those who commit to volunteering at least 20 days during the winter recreational season. Hosts will provide a positive contact between guests and Solitude Mountain Resort. Hosts will work from the base areas (Moonbeam and the Village), and at various on-mountain stations to greet, inform and guide guests to services and facilities. Working on snow requires significant physical skills and awareness. Staff working on snow and/or skiing will need a snow skills assessment annually and equipment testing prior to the start of on-snow work. Solitude has on duty helmet policy for employees that are required to ski or ride for their job. Hosts may also be asked to work various on-mountain events throughout the season. Specific Job Requirements Prior experience as a mountain host, similar work at another resort or direct customer service is preferredExcellent customer service and interpersonal skillsGood verbal and written communication skillsAdditional language is a plusAble to ski/ride at an intermediate or expert level is preferredAble to work as part of a team and collaborate accordinglyGood problem-solving skillsFriendly and outgoing personality; tactful and appropriate Job Duties And Responsibilities Provide a first point of positive, friendly, and welcoming contact between Solitude Mountain Resort and guestsGreet skiers, riders, and groupsBe a source of information regarding all mountain operations, facilities, activities, schedules, trends, and conditionsAble to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays.Able to work in inclement weather on a regular basis for log periods of timeDistribute informational materials as neededWork at areas of the resort as assignedAccomplish tasks in the absence of constant supervisionAnticipate and resolve guests' needsKnowledge of the resort emergency operating plans and proceduresProvide tours for guests around the mountain venue and facilitiesAssist all other mountain departments as needed to help improve delivery of services EQUAL OPPORTUNITY EMPLOYMENT ... Perks Of Working Here Work & Play in the Mountains: Embrace the stunning Wasatch Mountains.Connect with fellow mountain enthusiasts. Benefits Access to select Alterra Mountain Company Destinations.Free Solitude season pass for you and eligible dependents.Discounts on solitude lift tickets for friends and family.Discounts on food, rentals, retail, and lessons. Other Perks Comprehensive medical, dental, vision, and life insurance for eligible employeesPro deals with outdoor brands.Generous 401(k) plan with company match.Free counseling service through Employee Assistance Program. We missed some responsibilities: "Provide a first point of positive, friendly, and welcoming contact between Solitude Mountain Resort and guests", "Greet skiers, riders, and groups", "Be a source of information regarding all mountain operations, facilities, activities, schedules, trends, and conditions", "Able to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays." (we already have schedule separate but could also be in responsibilities), "Able to work in inclement weather on a regular basis for log periods of time", "Distribute informational materials as needed", "Work at areas of the resort as assigned", "Accomplish tasks in the absence of constant supervision", "Anticipate and resolve guests' needs", "Knowledge of the resort emergency operating plans and procedures", "Provide tours for guests around the mountain venue and facilities", "Assist all other mountain departments as needed to help improve delivery of services". We need to include all those in Responsibilities. Also we have schedule info duplicated; we can keep schedule section separate but also include in responsibilities? Might be duplication but we can keep schedule separate as per instruction to include schedule section if posting actually states them. It does state schedule info. We could keep schedule section and also include schedule bullet in responsibilities? Might be duplicate but acceptable? Better to avoid duplication: we could put schedule info only in Schedule section, not duplicate in responsibilities. However responsibilities also include "Able to work a flexible schedule..." which is schedule info. If we omit it from responsibilities, we lose that responsibility detail. But we could keep it in responsibilities and also have schedule section? Might be redundant but maybe okay. However instruction: "Prefer a few substantive sections over many thin ones." It doesn't forbid duplication but better to avoid. We could incorporate schedule info in responsibilities and not have separate schedule section. But we already decided to include schedule section because posting states schedule. Could we merge schedule into responsibilities and not have separate schedule? The instruction: "include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text". It doesn't say we cannot have both schedule and responsibilities with overlapping content. But to avoid thin sections, we could drop schedule section and keep schedule info within responsibilities. However the instruction also says: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It lists Schedule as an example but not mandatory. So we can omit Schedule if we feel it's covered elsewhere. Let's see if we have enough content for Schedule section on its own: "Able to work a flexible schedule, including early mornings, split shifts, occasional evenings, weekends, and holidays." That's a specific content. Could

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