Mountain Home Host

Purpose

To interact with guests and create amazing experiences while they are dining at our stores.

Responsibilities

• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party and provide guests with estimated waiting time.
• Call out name and number of party when tables become available.
• Accommodate special seating requests for guests whenever possible.
• Seat guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server's name and any current specials or promotions. Inspect table for proper presentation and completeness.
• Relay message to servers or managers as needed.
• Bus and/or help servers bus dirty tables in restaurant.
• If time permits, help servers deliver drinks to table.
• Inspect bathrooms for cleanliness. Straighten and clean if necessary.
• Thank guests as they leave and invite them to return.
• Attends all scheduled employee meetings and brings suggestions for improvement.

Requirements

• No previous restaurant experience required.
• Possess organizational and multi-tasking skills.
• Able to work well with others.
• Be able to work in standing position for long periods of time.
• Must have exceptional grooming habits.

Physical Requirements

• Ability to speak and hear
• Close and distance vision
• Identify and distinguish colors
• Frequent walking with some standing at times
• Will walk for long periods of time, possibly extended distances
• Frequently lifts/carries up to 25 lbs.
• Occasionally lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
• Able to reach hands and arms in any direction and kneel and stoop repeatedly

Working Conditions

• May be indoor or outdoor setting depending on location
• Varying weather conditions are expected
• Will work near moving or mechanical parts
• May work near toxic/caustic chemicals and with fumes or airborne particles
• Varying schedule to include evenings, holidays and extended hours as business dictates

Work schedule

Other

Supplemental pay

Tips

Benefits

Other