Motor Vehicle Administrative Technician (Temporary)

Division: Clerk and Recorder
Management Level: Individual Contributor
Scheduled Weekly Hours: 29

About the role

The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously. We hold a clear mission and vision that drive our actions and aspirations:

Mission: To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision: An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow.

Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work. The Motor Vehicle Administrative Tech position provides the opportunity to join a fun and dedicated team of public servants helping residents of Jefferson County with 5-star reviews. This position is a great fit for someone who is energetic, enjoys working with the public, and is a team player looking for a part-time position. Spanish or other foreign language skills and/or experience working with individuals from various cultures and communities is highly valued.

Schedule

This position requires on-site/in-office work for weekly shifts scheduled during our 4-day work week (Monday-Thursday, 7am-5:30 pm). Availability to occasionally work at any of the motor vehicle offices is a plus but will be assigned to one branch as work location (Arvada, Lakewood, Golden, or Littleton).

Pay

Target Hiring Range: $18.00 - $20.00 USD Hourly. Compensation will be determined based on education, experience, and skills. Additional compensation for Spanish bilingual skills is available.

Benefits

Please note that this is a temporary, non-benefited position scheduled to work approximately 20-30 hours per week. There is no holiday pay. Employees are able to earn 1 hour of sick leave for every 30 hours worked, up to 48 hours.

Responsibilities

• Greeting residents as they enter the office, answering questions, and directing for next steps as needed.
• Using office software to check in, create, and cancel appointments for residents as needed.
• Providing excellent customer service to the public either in-person, by phone, or via email as needed.
• Helping individuals obtain proper forms, information about related services (emissions, Driver’s License, etc.), and navigate available online and kiosk services.
• Providing additional administrative support to the office leadership team as needed, such as processing incoming mail, organizing inventory, and similar tasks.

Qualifications

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Preferred Knowledge, Skills, and Abilities

• Strong customer service skills.
• Ability to articulate clearly and effectively to diverse residents, including those of various ages, language skills, computer knowledge, and familiarity with government offices.
• Experience with Windows 11/Microsoft 365.

Criminal History and MVR Background Checks are required for every position. A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30 days of hire or beginning to serve as an intern or volunteer. Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.