Motive Power - Site Technician

About the role

Concentric is the first national industrial power services organization delivering forklift and critical power as well as maintenance solutions that ensure uninterrupted, sustainable facility power. The company’s signature solutions, Guaranteed POWER® and Perpetual POWER®, are industry firsts, improving reliability, sustainability, and safety to solve the power problem for facility leaders. Concentric helps data centers, distributors, manufacturers, utilities, communications infrastructure and more develop resilience in their power systems while making the energy transition with less risk. With a national network of service professionals, Concentric provides engineering, installation and maintenance/management for power equipment including backup batteries, UPSs, generators, energy storage, micro grids, forklift power, onsite maintenance and more.

Responsibilities

• Inspect, maintain, and repair motive power equipment
• Conduct basic troubleshooting, field and shop repairs, and respond to customer needs
• Perform routine preventative maintenance ensuring compliance with recommended timelines
• Troubleshoot battery and charger systems
• Maintain up-to-date expertise by engaging in ongoing training and continuous learning in response to rapidly changing technologies
• Ensure timely resolution of client requests with a strong emphasis on professionalism and high-quality customer care
• Complete all work orders and customer-facing documentation while adhering to company expectations
• Maintain a clean and organized workspace to 5S methodology
• Work independently and/or with a team in a professional, respectful manner

Requirements

• High school diploma or GED, required
• Technical or trade school preferred
• Must pass a background check and drug screen
• Working knowledge of basic AC and DC electrical/electronic theory
• Experience in material handling environment is preferred, but not required
• Strong communication, problem solving, and analytical skills
• Capable of organizing his/her own work and working independently, with limited supervision
• Ability to work with individuals from diverse backgrounds and with diverse needs, and across remote offices
• Can clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs
• Proficient at developing and maintaining strong workplace relationships with an emphasis on customer satisfaction
• Ability to adapt to a fast-changing environment
• Willingness to work occasional overtime and/or report for emergencies
• May need to work various shifts
• May require travel up to 5%, some overnight travel may be required

Benefits

• Competitive pay – plus incentive opportunities and overtime potential for hourly employees
• Three medical plan options with employer premium contribution that start on day one
• Employee-paid dental and vision insurance that start on day one
• Health Savings Account (HSA) with company contribution on eligible High-Deductible Health Plans (HDHP)
• Medical and dependent care Flexible Spending Accounts (FSA) available
• Company-paid life and AD&D insurance, short-term and long-term disability coverage that start on day one
• Company 401(k) plan with 100% match on the first 4% of employee contributions
• 8 paid holidays
• Full-time employees receive a total of 128 hours of Paid Time Off (PTO) annually
• Employee-paid accident, critical illness, and hospital indemnity insurance
• Employee-paid legal plans, identity protection, pet insurance, and home & auto discounts
• Training and mentoring – learn from experts in the industry
• Advancement opportunities

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear
• Frequently required to walk and reach with hands and arms
• Occasionally required to stand and stoop, kneel, crouch, or crawl
• Must occasionally lift and/or move up to 100 pounds
• Specific vision abilities required include close vision and ability to adjust focus
• Must maintain a high level of self-awareness about surroundings due to conditions existing in the work environment

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is performed in various locations, including customer sites, Concentric facilities, and often includes co-workers working side-by-side
• Exposure to live electrical components is common in many of these work environments
• Noise level in the work environment is moderate