Mortgage Servicing Specialist I

Overview At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. Seeking career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve. We're hiring a Mortgage Servicing Specialist I to join our Loan Operations Team in Souderton, PA. Responsibilities Sort, label, and file loan files in vault Process mail and FedEx packages Scan documents into Microsoft Office and archive them in the Jack Henry banking system Monitor Tax Reports received from LERETA Tax Services and add new bills to spreadsheet Disburse payments from escrow for quarterly and yearly tax bills Disburse payments from escrow for monthly payments to PMI companies Input new mortgage loans to the JH Banking System and verify accuracy, especially with escrow amounts Perform quality control of mortgage and escrow documents scanned in Synergy Imagining System after loan input Fund mortgages sold to investors via Jack Henry and maintain Excel spreadsheet for reporting purposes Respond to telephone and email requests from internal and external customers for mortgage loan information Respond to telephone and email requests from internal and external customers for mortgage escrow information and handle annual escrow analysis statement questions Process the addition and removal of escrow accounts based on investor guidelines Perform other duties as assigned HOURS: Monday through Friday, 8 am to 5 pm Qualifications High School Diploma or GED equivalent Excellent customer service, telephone skills, written and verbal communication Understanding of mortgage loan documents and processing (including escrow) Ability to work independently and as part of a team Ability to prioritize, organize, and enter data accurately Advanced PC, Word, Excel skills Click here for Benefit Information #Univest - Hybrid An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.