Mortgage Servicing Property Preservation and Post Sale Specialist

About the Role

The Post Sale and Property Preservation Specialist manages mortgage loans from foreclosure sale through final resolution, including title transfer, claims processing, conveyance, and REO transition. This role also oversees the maintenance, inspection, and preservation of properties within a mortgage servicing portfolio—primarily defaulted, delinquent, or foreclosed assets—to ensure compliance with investor and regulatory standards while protecting asset value.

Responsibilities

• Manage a pipeline of loans from foreclosure sale through final resolution (conveyance, third-party sale, or REO transfer).
• Review foreclosure sale results and ensure accurate system updates and milestone tracking.
• Coordinate and monitor property preservation activities including inspections, securing, winterization, repairs, and maintenance.
• Review vendor reports, photos, and invoices for accuracy, quality, and compliance with guidelines.
• Coordinate deed recording, title transfer, and document execution with attorneys and vendors.
• Ensure timely conveyance of properties to investors/insurers or transfer to REO departments.
• Prepare, submit, and track claims in accordance with guidelines from Fannie Mae, Freddie Mac, FHA, and VA.
• Review expenses, advances, and fees for allowability and reimbursement eligibility.
• Monitor timelines for post-sale actions such as redemption periods, eviction referrals, and property preservation.
• Coordinate with internal teams including Foreclosure, Bankruptcy, Claims, and REO/Asset Management.
• Identify risks related to property condition, code violations, or hazards and initiate corrective actions.
• Communicate with field service vendors to issue work orders, resolve deficiencies, and ensure timely completion of tasks.
• Audit property condition reports and preservation actions to ensure cost-effectiveness and necessity.
• Handle title issues, curative actions, and exceptions that may delay conveyance or claim filing.
• Respond to investor audits, quality control reviews, and regulatory inquiries.
• Maintain accurate servicing system documentation and ensure data integrity.
• Identify and escalate delays, risks, or compliance concerns.

Requirements

• Bachelor’s degree in Business, Finance, or related field (or equivalent experience).
• 2–3+ years of experience in mortgage servicing, property preservation, default servicing, or post-foreclosure operations.
• Strong knowledge of post-sale processes including conveyance, claims, REO, and eviction timelines.
• Familiarity with investor/insurer guidelines (Fannie Mae, Freddie Mac, FHA, VA).
• Understanding of title, deed recording, and property transfer processes.
• Strong attention to detail and ability to analyze reports and photographic evidence.
• Proficiency in mortgage servicing platforms (e.g., MSP/Black Knight) and Microsoft Office (Excel, Word, Outlook).

Preferred Qualifications

• Experience with claims systems and reimbursement processes.
• Knowledge of property preservation and eviction processes.
• Exposure to compliance audits and investor reporting.
• Certification through Mortgage Bankers Association or similar.

Skills

• Strong analytical, organizational, and time management skills.
• Ability to manage high-volume pipelines with strict deadlines.

Schedule

This is a full-time, office-based position in Troy, MI. Standard working hours are Monday to Friday, 9:00 AM to 6:00 PM.

Benefits

• Comprehensive benefits package including PTO, sick days, and paid volunteer hours.
• Medical, dental, and vision insurance.
• 401(k) retirement plan.

Company Culture

Inclusive, supportive company culture where employees are valued and heard. Defined paid training and clear pathways for career development.