Mortgage Sales Manager

Major Duties And Responsibilities

• Responsible for recruiting and retention of Mortgage Loan Consultants and business volumes.
• Responsible for the compliance with company and regulatory policies and procedures of all sales employees under his or her supervision.
• Ensure the management of the professionalism and quality of customer service and teamwork demonstrated by assigned employees.
• Responsible for maintenance and management of individual loan officer production levels to company standards.
• Aid, train, and manage Mortgage Loan Consultants in cross-selling of bank products.
• Responsible for the overall quality of loan submissions.
• Ensure the overall growth of sales team, branch, and/or region.
• Conduct a daily/weekly review of actual team performance against team plan. Include team actions to improve service quality.
• Conduct and/or participate in assigned production meetings. Proactively respond to and correct any deficiencies.
• Design, implement, and oversee a business development strategy consistent with FUB policies, objectives, and regulatory guidelines to manage and consistently improve the mortgage lending sales force.

Additional Duties And Responsibilities

• Provide leadership through recognizing, coaching, and team building.
• Ascertain the home financing needs of the FUB branch communities and ensure that marketing efforts are designed to reach all demographic market segments within the communities.

Employee Specifications

• Possession of a high school diploma or equivalent (GED).
• Prefer 10 years experience in mortgage lending environment.
• At least one year of management experience preferred.
• Proven record of success for generating sales in a mortgage lending environment.
• Possession of strong organizational skills.
• Excellent verbal and written communication skills.
• Exceptional interpersonal communication skills.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Demonstrated technical knowledge of Bank, mortgage, federal and state lending and compliance/regulatory matters.