Mortgage Retail Sales Coordinator (SAFE)

For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

About the role

In this role, you will support the Mortgage Retail Sales team with administrative, marketing, and sales tasks. Responsibilities include building or maintaining relationships with current and prospective customers, performing administrative, transactional, operational, or customer support tasks related to mortgage sales, and interacting with customers and team members on a wide range of mortgage sales topics.

This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction. As such, this position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Individuals in a SAFE position must also meet the Loan Originator requirements under Regulation Z (LO).

Responsibilities

• Support the Mortgage Retail Sales team with administrative, marketing, and sales tasks.
• Build or maintain relationships with current and prospective customers.
• Perform administrative, transactional, operational, or customer support tasks related to mortgage sales.
• Receive direction from consultants or managers related to the Mortgage Retail Sales functional area.
• Interact with customers and individuals within the Mortgage Retail Sales functional area on a wide range of information related to mortgage sales and the selling process.

Requirements

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Qualifications

Required:

• 2+ years of Mortgage Retail Sales experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.

Desired:

• Excellent verbal, written, and interpersonal communication skills.
• Mortgage industry experience.
• Customer service experience.
• A BS/BA degree or higher.
• 6+ months of experience navigating multiple computer systems, applications, and utilizing search tools to find information.
• Knowledge and understanding of business development and marketing.

Job Expectations

• This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (fedregistry.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.
• Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, though a credit score is not included as part of the evaluation.
• Successful candidates must also meet ongoing regulatory requirements, including additional screening if necessary.

Pay

The base pay range for this position is $19.71 - $27.40 per hour. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities.

Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, including:

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement