Mortgage Regional Production Manager

About the role

The Mortgage Regional Production Manager oversees regional production and strategic goals, resolves escalated issues, assists in sales activity planning, and monitors reports. This position is exempt from overtime and is incentive eligible. It requires registration with NMLS.

Responsibilities

• Manages regional production and strategic goals
• Solves escalated issues regarding loan files from Production Managers and Mortgage Loan Originators
• Aids Production Managers in developing and coordinating sales activity plans
• Oversees loan production and financing for Mortgage Loan Originators
• Maintains up-to-date knowledge of mortgage lending regulations and investor requirements
• Makes performance recommendations and approves loan file exceptions and client satisfaction

Requirements

• Bachelor's degree
• Eight (8) years of mortgage lending, real estate sales, retail sales, or related experience
• Four (4) years of management experience

Skills and Competencies

• Effective problem solving
• Effective sales techniques
• Excellent presentation skills and business acumen
• Strong verbal and written communication skills
• Strong leadership, coaching, and training skills
• Thorough knowledge of all aspects of mortgage lending

Preferred Qualifications

• Proven track record of recruiting, developing, and retaining high-performing mortgage sales teams
• Proven ability to develop and execute strategic business plans
• In-depth understanding of mortgage financials
• Demonstrated success leading multiple markets, branches, or production teams

Leadership Qualities

• Inspirational leader creating a culture of accountability, engagement, and high performance
• Strategic thinker balancing long-term growth initiatives with day-to-day operational execution
• Change leader driving organizational initiatives, navigating market shifts, and leading teams through change
• Results-oriented decision maker leveraging data, market insights, and financial metrics
• Collaborative relationship builder partnering effectively with senior leadership, operations, compliance, secondary marketing, and other key stakeholders
• Customer-centric leader delivering an exceptional client experience while achieving production and profitability goals
• High-integrity professional promoting a culture of compliance, ethical decision-making, and risk management

Pay and Benefits

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Benefits include paid vacation/sick time, 401K with company match, medical, dental, and vision benefits, disability benefits, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For more information, visit this link.