Mortgage Processor

About the role

At Dollar Bank, we believe homeownership strengthens communities. You will join a team focused on providing personalized service, building lasting customer relationships, and supporting a lending process that reflects our long-standing commitment to integrity, expertise, and community banking.

Responsibilities

• Gather all required documentation to prepare the mortgage application for submission to the Underwriting Department.
• Review all information provided by borrowers for accuracy and completeness and make corrections as needed in the loan origination system.
• Review appraisal for accuracy and completeness. Enter required appraisal information in the loan origination system.
• Monitor loan for compliance and re-disclose to the borrower when required.
• Order the appraisal, title and flood certification.
• Complete all HMDA required data.
• Import and upload the appraisal to required agency portal.
• Submit loan to applicable automated underwriting system.
• Verify, by third party, the borrower’s employment, income, assets and credit as needed.
• Be the liaison between the customer, mortgage representative, Realtor (if applicable) and closing company to coordinate the approval and closing of the loan.
• Communicate in a professional and friendly manner to all parties involved in the mortgage transaction.
• Contact borrower for any information needed including conditions required by underwriting.
• Review loan programs, underwriting guidelines and bank policies with borrower.

Requirements

• High School Diploma/GED required. College Degree preferred.
• Minimum of 1 year experience in mortgage loan processing by a financial institution, mortgage company or mortgage broker. Experience should include, but not be limited to, processing mortgage applications for purchase and refinance transactions; collecting and reviewing documentation required by Fannie Mae, Freddie Mac, FHA, and VA; Fannie Mae Desktop Underwriter and Freddie Mac Loan Prospector processing; communicating with borrowers, Realtors, Title Companies and other parties related to real estate transactions to complete the application process.
• Excellent oral and written communication skills.
• Ability to manage multiple tasks in a high-paced environment.

Software Knowledge

• Point of sale loan origination system
• Microsoft Word
• Microsoft Excel