Mortgage Operations - Licensed Loan Partner

Wealthfront Mortgage Operations (MOps) is built around efficiency, critical problem-solving, and modernizing the lending experience. Our goal is a seamless, tech-enabled mortgage process. Our primary tool is automation—we automate mortgage origination, partnering with engineers and product leaders to build systems that eliminate manual toil and deliver a self-service mortgage experience. The result: rates significantly below the national average, saving clients thousands over the life of their loans.

We're systems builders, not process followers. Team members execute high-quality mortgage processes while actively identifying opportunities to improve automation—better logic, better design, less toil. We hire critical thinkers who understand the "why" behind each step. We operate as one integrated unit with end-to-end fluency across the origination lifecycle, moving faster, catching problems earlier, and evolving quickly.

About the role

Wealthfront is seeking a licensed loan production partner to join our team as we build and scale our mortgage lending operations. As a key player, you will leverage your expertise to work with existing Wealthfront clients, providing excellent service and guiding them through the process with the support of our innovative technology and tools. This position offers an opportunity to be part of a cutting-edge team in a rapidly growing environment.

Responsibilities

• Support and educate clients as they work through the intake process and finalize their loan closing.
• Ensure all initial application data and documents are accurate and complete before submitting to Processing.
• Act as primary point of contact and set clear client expectations on timelines and requirements.
• Responsible for timely delivery of initial loan disclosures and adherence to all regulatory requirements.
• Operate independently on standard files and escalate to Team Leads as needed for scenario questions or guideline interpretation.
• Ensure that all loans originate in full compliance with federal and state regulations.
• Adopt Company values in work behaviors, decision making, contributions, and interpersonal interactions.
• Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance, accountability, diversity and inclusion, flexibility, continuous development, collaboration, creativity, and fun.

Requirements

• Mortgage Loan Originator License.
• 4+ years of experience.
• Strong knowledge of Conventional Conforming and Jumbo guidelines.
• Solid understanding of state and federal lending regulations.
• Extensive knowledge and understanding of customer service and interpersonal best practices.

Skills

• Customer-focused, business-centric, and team-oriented mindset; relentlessly passionate about finding and completing valuable work.
• Strong working knowledge of state-specific licensing and registration requirements and use of the NMLS.
• Strong working knowledge of Federal and state regulations including TRID and HMDA.
• Deep understanding of mortgage loan products and underwriting guidelines.
• Self-driven with the ability to work independently and collaboratively.
• Excellent organizational skills, able to set and meet deadlines in a high-paced environment.
• Demonstrated ability to communicate effectively and influence positive outcomes at all levels of an organization.
• Intellectually curious and interested in applying technology to enhance business processes.
• Prior experience in wholesale and/or correspondent channels.
• Excellent communication skills focusing on both internal and external communications.
• Openness to adapting to industry changes.

Pay

Estimated annual salary range: $70,000 - $88,000 plus equity and a discretionary bonus.

Benefits

• Medical, vision, and dental coverage.
• 401K plan.
• Generous time off.
• Parental leave.
• Wellness reimbursements.
• Professional development.
• Employee investing discount.

About Wealthfront

Here at Wealthfront, our mission is to create a financial system that favors people, not institutions. We leverage technology to build powerful, low-cost, and easy-to-use financial products that help modern investors grow and manage their money. Our award-winning products have attracted over 1 million clients who trust us with more than $90 billion of their hard-earned savings.

• A Cash Account that offers one of the highest annual percentage yields on uninvested cash in the industry, with instant and secure access to your money, no account fees, and a full suite of checking features.
• A zero-commission Stock Investing Account with 50+ handpicked collections to help DIY investors discover new companies and make smarter investing decisions.
• Multiple automated investing portfolios designed to unlock tax savings through sophisticated strategies like fixed income, tax-loss harvesting, and direct indexing—offered at industry-leading low costs and accessible minimums.