Mortgage Operations - Closer III

About the role

The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job.

Responsibilities

• Prepare all closing documents in compliance with all federal and state requirements and ensure all required documentation per investor guidelines/regulations for each specific loan product is contained in the closing documents.
• Provide assistance to coworkers with difficult internal problems, customer inquiries or problems, and maintain a high level of loan quality evidenced by Suspense and QC audit.
• Perform special projects and other duties as assigned, you may lead, direct, or train new closers and act as point of contact for closing department.
• Build a great rapport with clients and fellow associates, and treat others with respect and consideration regardless of their status or position.
• Maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.

Requirements

• High school graduate or equivalent required.
• 5+ years mortgage loan closing experience.
• 5+ years of experience with high volume and complex loans.
• 5+ years of experience using mortgage software.

Qualifications

• Associate’s degree or higher preferred.
• 4+ years of mortgage loan closing experience or equivalent experience in mortgage closing procedures and policies.
• 5+ years of Encompass mortgage software experience.

Skills and Abilities

• Ability to communicate effectively both verbally and in written form.
• Excellent interpersonal skills.
• Ability to work well as a team player and be flexible as to current urgencies.
• Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers and co-workers.
• Good math, typing, and computer skills.
• Ability to manage multiple tasks simultaneously in a fast paced environment and assist other teams as needed.
• Analytical, organizational, time management and problem solving ability.
• Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the mortgage lending process.
• Knowledge of real estate practices, financial industry leading regulations, investor guidelines, and loan compliance practices.

Benefits

In addition to your financial compensation, we also offer a generous benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, associate banking perks. For more information about the benefits offered click here.