Mortgage Market Manager, NJ

At Citizens, you become part of an organization committed to serving customers, colleagues, and communities. Citizens is an established and successful financial services company with a branch presence in 12 states and global business capabilities. We offer comprehensive and competitive benefits, career development opportunities, and a stable work environment while delivering exceptional service to our customers.

About the role

We are hiring a dedicated Mortgage Market Manager to proactively identify, establish, and maintain a quality network of business relationships that serve as a source of referrals for new mortgage lending opportunities. External relationships—including realtors, builders, and professional contacts—are key to generating new business.

Responsibilities

• Interview new and existing customers to determine loan needs, advise on appropriate products, terms, and pricing, and gather required information.
• Generate complete mortgage applications while adhering to procedures and policies and meeting sales goals.
• Manage a sales team to develop relationships with real estate brokers, developers, CPAs, and other referral sources to obtain mortgage leads.
• Recruit, develop, and lead a high-performing sales team that generates quality loans while following company policies.
• Maintain a broad understanding of mortgage products, guidelines, and pricing strategies.

Requirements

• 4+ years of residential mortgage sales experience.
• Minimum 5 years of mortgage management experience.
• Proven record of recruiting success.
• $10MM in annual closed loan volume.
• Bachelor’s Degree preferred.
• Excellent sales presentation and marketing skills.
• Strong written, organizational, and interpersonal skills.
• Solid understanding of FNMA-DU/FHLMC/LP.
• Existing referral network.
• Must meet and comply with all SAFE Act requirements, including pre-employment screening and obtaining an NMLS unique identifier.

Pay

This is a commissioned-based role. Individuals in this position have historically earned between $200,000 - $300,000 per year, based on performance and productivity against commission plan parameters. A component of that compensation includes a salary ranging between $50,000 - $70,000 per year.

Benefits

• Competitive pay.
• Comprehensive medical, dental, and vision coverage.
• Retirement benefits.
• Maternity/paternity leave.
• Flexible work arrangements.
• Education reimbursement.
• Wellness programs.
• Paid time off policy exceeding mandatory local and state requirements.

Schedule

• Hours per Week: 40
• Work Schedule: Monday - Friday