Mortgage Loan Post-Closer-Floater

About the role

This position requires you to live within a 200-mile radius of our Nashville, TN office. This position is required to be in the office for at least the first week for hands-on training. After training is completed, your in-office time is at least twice per month, and upon Management request.

Position Summary

Provides flexible support across Post-Closing Review, Final Documents, and Investor Delivery functions to ensure production goals, compliance requirements and pipeline deadlines are met.

Responsibilities

• Serves as primary back-up to Post-Closers, Final Documents and Investor Delivery during staff absences or high production; moves between work units based on volume demands and operational priorities.
• Adjust assignments to address volume fluctuations, staffing shortages, and critical pipeline deadlines.
• Maintains productivity and quality standards regardless of assigned function(s).
• Review closed loan files for completeness, accuracy, and compliance with agency, investor, and program requirements to ensure proper lien positions.
• Verify executed closing documents, signatures, dates, loan terms, and supporting documentation; reviews Closing Disclosure for accurate timing, initial escrow deposit, verified cash to close, and principal reductions as applicable; ensure loans meet requirements for THDA purchase.
• Assist with delivery of loans to investors and document custodian; prepare and review loan data and documentation for delivery.
• Supports receiving and shipping original mortgage documents.
• Review final documents for completeness and compliance; monitor and track receipt of trailing documents, including recorded mortgages, deeds of trust, title policies, and other required documentation.
• Identify documentation deficiencies and coordinate corrective actions with lenders and/or internal staff.
• Communicates effectively with lenders, investors, and internal stakeholders to resolve issues and facilitate workflow completion.
• Supports other areas in the division as necessary or as time allows; is cross trained and responsible for other duties in the closing department as specified by the Division Assistant Director and the Director.

Minimum Qualifications

Education and Experience

• High school diploma or equivalent GED required.
• Knowledge of the mortgage lending field; 1 year of experience in this field required, 3 years preferred.
• Mortgage closing related experience; 1 year of experience required, 2 years of post-closing related experience preferred.
• Recent employment in the mortgage banking field is preferred.

Knowledge, Skills, Abilities, and Competencies

• Adaptable and able to transition seamlessly between work assignments.
• Knowledge of Federal Housing Administration (FHA), Veterans Administration (VA), United States Department of Agriculture/Rural Housing Service (USDA/RHS), Federal Home Loan Mortgage Corporation (Freddie Mac), Federal National Mortgage Association (Fannie Mae) and Private Mortgage Insurance (PMI) regulations.
• Knowledge of security instrument correction process.
• Knowledge of Uniform Loan Delivery Dataset (ULDD).
• Knowledge of Manufactured Home de-titling process.
• Knowledge of CFPB closing guidelines.
• Ability to effectively manage multiple tasks and duties.
• Strong interpersonal skills.
• Strong problem-solving skills and initiative.
• Excellent verbal and written communication skills.
• Builds and maintains positive relationships with internal and external constituents.
• Strong organizational, communication and customer service skills.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Ability to adjust to frequent procedural change.
• Documents regularly, thoroughly, accurately, and completely.
• High level of detail and accuracy.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with the staff and public in giving and obtaining information.
• Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands

• While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
• The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.