Mortgage Loan Originator

About the role

The Mortgage Loan Originator (MLO) at Landmark Credit Union is responsible for maintaining the credit union's reputation for competitive mortgage rates and excellent customer service. This role involves serving as the initial point of contact for new and existing members seeking mortgage guidance, building relationships with realtors, builders, and other industry professionals, and managing the loan pipeline from origination to closing.

Responsibilities

• Builds relationships with realtors, builders, and other industry professionals within the local community.
• Cultivates branch relationships by attending regular branch meetings and coaching branch staff.
• Manages the loan pipeline, from origination through closing.
• Takes mortgage loan applications, obtains credit reports, and completes/ submits necessary paperwork to mortgage underwriters.
• Cross-sells Landmark’s other products and services and makes referrals to Landmark’s Investment Center.
• Represents Landmark Credit Union in the community by participating in appropriate community activities.
• Attends and participates in all Mortgage Originator meetings.
• Handles member problems and questions as needed.
• Keeps up-to-date on Landmark’s loan products, processing procedures, and underwriting guidelines.
• Performs other duties as assigned.

Requirements

• High school diploma or equivalent, with a minimum of five years of lending experience, including at least two years as a commissioned mortgage loan officer.
• A National Mortgage Licensing System (NMLS) registration (NMLS#).
• A thorough understanding of all types of mortgage products.
• Proficiency in all programs and systems used for this job, including those related to deposit and loan products.
• Excellent verbal and written communication skills, problem-solving skills, organizational skills, and the ability to work independently.
• The ability to use independent judgment and discretion in various situations while maintaining confidentiality.
• A thorough understanding of company policies and procedures as they relate to this position.
• To comply with all company policies and procedures, as well as job-related state and federal laws and regulations.

Qualifications

• Ability to handle member problems and questions effectively.
• Knowledge of Landmark Credit Union’s loan products, processing procedures, and underwriting guidelines.

Skills

• Excellent verbal and written communication skills.
• Problem-solving skills.
• Organizational skills.
• The ability to work independently.
• Independent judgment and discretion.
• Confidentiality.
• Compliance with company policies and procedures.

Benefits

• Paid time off.
• Health, dental, and vision insurance.
• Retail retirement benefits.
• Career and professional development opportunities.
• Employee assistance program.
• Education assistance.
• Holiday pay.

Pay

$18.35/hr plus a commissioned mortgage loan originator incentive program.

Schedule

N/A