Mortgage Loan Originator

Primary Function: sales position responsible for presenting and selling specific mortgage loan programs to members and potential members that are appropriate for their individual financial circumstances. This position assists in completing the process of obtaining a mortgage loan in accordance with Credit Union and regulatory guidelines.

Responsibilities

• Develop and maintain external relationships for referral sources within the community including realtors, builders, and other affinity groups.
• Utilize various techniques including cold-calling, letter writing, and group presentations.
• Attend functions relative to the position to build rapport within the community.
• Provide excellent member service by responding to and following up on customer inquiries and leads from all sources based on HVCU’s service agreement.
• Manage a flexible work schedule to meet members, potential members, and attend networking events.
• Recommend Credit Union mortgage loan products to members, advising them of risks and benefits, including options and variables involved.
• Maintain superior knowledge of mortgage loan products and services offered; attend meetings and training programs as required.
• Collect and analyze members’ financial information (income, assets, investments, debts, credit history) and assess property characteristics to determine loan qualification.
• Follow up with members to obtain required documentation and assist Processing/Underwriting areas to ensure a quality loan decision.
• Identify opportunities for referral to other Credit Union products and services (e.g., Insurance Services, Financial Services, Business Services, branch services).
• Adhere to all Credit Union policies, procedures, and regulatory agency requirements, including Bank Secrecy Act (BSA) training.
• Participate in Credit Union teams, projects, and strategic initiatives.
• Perform additional duties and special projects as assigned.
• Embrace and apply HVCU’s guiding principles, including Mission, Vision, Core Values, Sales and Service Model, and Lean Six Sigma practices.
• Maintain regular and predictable attendance, including punctuality.

Qualifications

• Associate’s Degree or at least 2 years of equivalent experience for each undergraduate year not completed (undergraduate degree cannot substitute for minimum years of experience).
• Bachelor’s Degree preferred.
• Registration with the National Mortgage Licensing System and Registry (NMLS) required.
• Valid driver’s license required.
• Minimum 2 years of financial services experience.

Benefits

• Base & Variable Pay Structures.
• Paid Personal, Holiday & Volunteer Time Off.
• Professional Development & Training.
• Student Loan Repayment & Tuition Reimbursement Programs.
• Medical, Dental & Vision Coverage.
• 401(k) with Employer Match & Non-Elective Employer Contribution.
• Life, Short-term & Long-term Disability Insurances.
• Discounted Loan Rates & Fees.