Mortgage Loan Originator

About the role

The Mortgage Loan Originator originates home loans, counsels customers in mortgage financing, provides appropriate disclosures, and develops mortgage referral sources. They are also responsible for developing new business in their regional area.

Responsibilities

• Leads and supports Strengthening HOPE Initiative that values an organizational culture for open communication, innovation, associate engagement and other traits that contribute to collaboration and high performance.
• Meets with applicants to obtain information for loan applications and to answer questions about the process.
• Analyzes applicants' financial status, credit, and property evaluations to determine feasibility of granting loans with the ability of setting reasonable expectations of outcomes.
• Explains to customers the different types of loans and credit options that are available, as well as the terms of those services.
• Obtains and compiles copies of loan applicants' credit histories, financial statements, and other applicable financial information to determine eligibility for loan approval.
• Reviews and updates credit and loan files.
• Reviews loan agreements/sales contracts to ensure that they are complete and accurate according to policy.
• Handles customer complaints and takes appropriate action to resolve them.
• Confers with underwriters/processors to aid in resolving mortgage application problems.
• Marks bank products to individuals and firms, promoting and cross-selling bank services that meet customers' needs.
• Develops relationships with realtors, builders and community organizations that align with Hope's mission.
• Ensures all feedback is communicated with the borrower in a timely manner.
• Maintains and develops referral sources.

Requirements

• Meet minimum quarterly/annual production goals.

Qualifications

• Bachelor’s degree in relevant field.
• Three to Four years mortgage experience (secondary lending).
• Working knowledge of secondary lending, including FHA, VA and conventional loans.
• Familiarity with compliance requirements and regulations.
• Familiarity with Calyx, Desk Top Underwriting and/or Loan Prospector.

Skills

• Excellent communication skills.
• Ability to handle customer complaints effectively.
• Strong analytical and problem-solving skills.
• Knowledge of financial regulations and compliance.

Benefits

N/A

Pay

N/A

Schedule

N/A