Mortgage Loan Originator

About the role

The Mortgage Loan Originator (MLO) solicits, structures, and closes 1-4 family real estate loans while developing new mortgage loan business. The MLO creates a plan to collaborate with assigned bank branches to generate quality mortgage loan referrals and builds an external network of Realtor, builder, and other referral partners. The role involves taking loan applications, collecting documentation, and ensuring borrowers receive a quality origination experience. The MLO also represents the bank in the local community through active involvement in key trade groups such as Realtor associations.

Responsibilities

• Source and develop loans for residential real estate and new construction lending, both internally and externally.
• Collaborate with bank Branch Managers to establish a referral plan and system.
• Conduct regular training, share best practices, and successes with branch staff.
• Conduct loan interviews with borrowers to understand their needs and match suitable loan solutions.
• Take applications, collect documentation, and run ratio and other calculations.
• Complete necessary credit investigations on each loan application to keep credit files current for the duration of the loan, including responsibility for collecting payments in a timely manner.
• Submit complete loan files to underwriting.
• Maximize bank profitability through appropriate pricing of new loan originations and fee income.
• Work with the loan team to ensure all pertinent account documentation is complete and accurate and that collateral has been properly secured.
• Support the bank's strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge.
• Build and maintain positive relations with customers, potential customers, and co-workers.
• Perform as a team member in allocating and coordinating workflow.
• Contribute to the fulfillment of department and company objectives, including identifying other banking relationship opportunities with borrowers.
• Comply with all department and company policies, procedures, and regulations.

Requirements

• High school diploma or equivalent required.
• Prior mortgage origination experience.
• Goal-oriented with the ability to meet loan production objectives.
• Able to maintain NMLS registration and/or licensing status.

Skills

• Knowledge of mortgage loan origination, underwriting, processing, documentation, and post-closing review.
• Knowledge of both portfolio and secondary market loan origination programs and guidelines, including conventional, FHA, VA, USDA, and Jumbo loan programs.
• Knowledge of the appraisal process, title insurance process, and loan closing process.
• Proven credit analysis skills.
• Knowledge of state and federal lending and compliance regulations and bank lending policies.
• Excellent organization and time management skills.
• Experience with originating loans using Loan Origination Systems.
• Intermediate math skills, including the ability to calculate interest, commissions, proportions, debt-to-income ratios, and loan-to-values.
• Excellent customer service skills, attentiveness, and information retention.
• Proficient communicator and listener with strong organizational skills.
• Excellent relationship-building and sales skills.

Physical and Mental Qualifications

• Standing, walking, bending, and stooping required.
• Able to sit at a desk for long periods and use a computer.
• Occasionally move or lift up to 10 pounds.
• May be asked to work supplemental hours periodically.
• Limited travel required occasionally during and after business hours.

Pay

Hourly pay range: $18.93 - $29.60 per hour.

Benefits

Eligible associates may participate in Carter Bank's benefits package, including:

• Medical, dental, and vision insurance.
• Life insurance and disability coverage.
• Other voluntary benefits.
• 401(k) retirement plan.
• Paid time off and paid holidays.