Mortgage Loan Originator

About the role

The Mortgage Loan Originator (MLO) is responsible for soliciting, structuring and closing 1-4 family real estate loans as well as developing new mortgage loan business. The MLO develops a plan for collaborating with assigned bank branches to generate quality mortgage loan referrals and builds an external network of Realtor, builder, and other referral partners. The MLO takes loan applications, collects relevant documentation, ensures borrowers receive a quality origination experience, and represents the bank in the local community through involvement in key trade and other groups such as Realtor associations.

Responsibilities

• Source and develop loans for residential real estate and new construction lending, both internally and externally
• Collaborate with bank Branch Managers to establish a referral plan and system
• Conduct regular training, share best practices and successes
• Conduct loan interviews with borrowers to understand their needs and match suitable loan solutions
• Take applications, collect documentation, and run ratio and other calculations
• Complete necessary credit investigations on each loan application and maintain credit files for the duration of the loan
• Collect payments in a timely manner
• Submit complete loan files to underwriting
• Maximize bank profitability through appropriate pricing of new loan originations and fee income
• Work with loan team to ensure all pertinent account documentation is complete, accurate, and that all collateral has been properly secured
• Support the bank's strong relationship banking culture through ongoing customer contact, quality customer service, and superior product knowledge
• Build and maintain positive relations with all customers, potential customers, and co-workers
• Perform as a team member in allocating and coordinating the workflow
• Contribute to the fulfillment of department and company objectives and goals, including identifying other banking relationship opportunities with borrowers
• Comply with all department and company policies, procedures, and regulations

Job requirements

• High school diploma or equivalent required
• Prior mortgage origination experience required
• Goal oriented and able to meet loan production objectives
• Able to maintain NMLS registration and/or licensing status

Knowledge and skills

• Knowledge of mortgage loan origination, underwriting, processing, documentation, and post-closing review
• Knowledge of both portfolio and secondary market loan origination programs and guidelines, including conventional, FHA, VA, USDA, and Jumbo loan programs
• Knowledge of the appraisal process, title insurance process, and loan closing process
• Proven credit analysis skills
• Knowledge of state and federal lending and compliance regulations and bank lending policies
• Excellent organization and time management skills
• Experience with originating loans using Loan Origination Systems
• Intermediate math skills, including ability to calculate interest, commissions, proportions, debt-to-income ratios, and loan-to-values
• Excellent customer service skills, attentiveness, and information retention
• Proficient communicator and listener with strong organizational skills
• Excellent relationship-building and sales skills

Physical and mental qualifications

• Standing, walking, bending, and stooping required
• Ability to sit at a desk for long periods of time and use a computer
• Ability to occasionally move or lift up to 10 pounds
• May be asked to work supplemental hours periodically
• Limited travel required occasionally during and after business hours

Pay

Hourly Pay Range: $18.93 - $29.60 per hour

Benefits

Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays.