Mortgage Loan Operations Specialist

ESSENTIAL FUNCTIONS

• Monitor loan pipeline and follow up on upcoming lock expirations
• Prepare closing documents and support day-of-close activities
• Communicate with loan originators, closing agents, title companies, and attorneys
• Resolve outstanding documentation with closing partners
• Aid in managing loan funding and disbursements
• Return final documents to borrowers after closing
• Coordinate appraisal orders and ensure policy compliance
• Review preliminary title work and identify issues
• Provide backup support for appraisal functions

EDUCATION AND EXPERIENCE

• High school diploma or equivalent
• 2 years professional office experience
• Knowledge of Mortgage loan processes
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

BENEFITS

• We offer a comprehensive benefit package to our employees including medical, dental, vision, short and long term disability, life insurance, paid time off, a wellness program, and a 401(k) savings plan at hire for future financial protection.

About Security National Bank

Security National Bank was chartered in 1884 in Sioux City, Iowa; founded on the time-tested principles of integrity, honor, open-mindedness, efficiency, good humor, respect, duty, and human connection. These principles served as guideposts that enabled SNB to withstand the economic panic of the late 1800s, the Great Depression, two World Wars, and the farm crisis — and emerge as the region’s most established and trustworthy locally owned bank. We believe what was worth doing well yesterday is still worth doing well today. People change and banking changes, but our time-tested principles remain.

Location

Sioux City, IA