Mortgage Loan Officer (Mortgage Banker)

About the role

Bethel Newtown Savings Bank is seeking a results-oriented, sales professional to join our Mortgage Banking team as a Mortgage Loan Officer (Mortgage Banker).

Responsibilities

• Outside prospecting and networking with local centers of influence including Realtor’s, Attorney’s, Builders, local civic and religious leaders to build and maintain referral sources.
• The majority of time is spent out of the office contacting COI’s (Realtors, Accountants, Attorneys) and following up on mortgage referrals.
• Explain mortgage/loan products, how the product works and how the product will benefit the applicant’s needs.
• Provide the appropriate product for the customer’s needs while assuring Bank profitability.
• Aid in Encompass on-line applications thru the consumer site.
• Follow up on open applications in Encompass Consumer Connect site as needed.
• Complete a basic credit analysis and analyze the basics of a self-employed borrower’s tax returns to determine eligibility.
• Outline loan terms and conditions, and inform the borrowers of loan commitments, counter offers and denials.
• Resolve outstanding conditions and assist underwriting department to obtain appropriate documentation.
• Understand compliance issues including the timelines of mortgage loan processing.
• Courteously resolve customer complaints or properly refer them for assistance.
• Cross sell all Bank Services including referrals for deposit accounts and commercial loan relationships, as well as investment services.
• Communicate effectively with customers, branches, and retail lending department.
• Assist in new product and develop sales tools to increase business for the Bank.
• Responsible for overseeing community lending events and/or seminars within our lending communities.
• Participate in various civic and community functions to further enhance the image of the bank and to network for continuous new business opportunities.
• Participate in presenting Work Place Advantage and Financial Literacy presentations upon request.
• Make suggestions to the VP, Residential Lending Assistant Manager to update, enhance or add additional products or services.

Qualifications

• Bachelor’s degree or equivalent plus 4 to 6 years’ experience in mortgage lending.
• Customer Service oriented with effective communication skills.
• Basic computer and Microsoft Office knowledge.
• Knowledge and understanding of loan products, forms, documentation, and compliance issues, including timeliness of mortgage loan processing, within the loan origination function, as well as secondary market underwriting.
• Mortgage lenders are also required to be registered with the NMLS system designed by the federal banking regulators.

Benefits

Full time employees also receive a complete benefit package including a generous 401(k), medical benefits, paid time off, and short- and long-term disability programs.