Mortgage Loan Coordinator (Hybrid)

Responsibilities

• Group specific responsibilities to support the Origination, Analyst, Closing, Servicing and Portfolio Management teams in processing of loan transactions and servicing operations.
• Core responsibilities including creating electronic loan files, data entry, downloading documentation submitted through an online web portal, ordering reports, preparing documents and letters.
• Special projects as assigned by Manager.
• Cross-training or job rotation opportunities amongst the four teams to be able to support multiple groups within the department, as appropriate.

Skills

• Attention to Detail
• Customer Service
• Digital Literacy
• Keyboarding
• Multi-tasking
• Organization
• Problem Solving
• Self-directed
• Written and Verbal Skills

Specialty Education & Certifications

Required: College degree or equivalent work experience. Designations and/or Certifications Required: Professional certifications or designations appropriate and relevant for this role. Licensing Required: Typical Years of Experience: 1-3 years of cumulative, relevant experience.

Reporting Structure

Completes task as assigned, but can self-assign basic tasks as needed. Works within established procedures under direct supervision. No supervisory responsibilities.

Contact with Others

• Inside contact with Loan Closers, internal Attorney, Loan Analysts, Loan Originators, Loan Servicers, and related Managers.
• Outside contact with Mortgage Banker Closers, Servicers, Analysts and 3rd party report consultants.

We Empower Inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company.

Creating a World Where More People Have Access to Financial Freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI).

Work Authorization

Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please Review Symetra's Remote Network Minimum Requirements.

Identity Verification

Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure To Comply With Verification Procedures May Result In Disqualification from the recruitment processWithdrawal of a job offerTermination of employment and other criminal and/or civil remedies, if fraud is discovered.