Mortgage Loan Consultant

Fifth Third Bank · West Chester, OH · 2 wk ago

FinanceFull-time

About the role

Performs a wide range of duties relating to the origination of residential 1st mortgage loans for outside referrals. Meets standards and objectives defined by management for mortgage loan sales One Bank objectives. Assumes overall responsibility for the residential mortgage loan from application to closing. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.

Responsibilities

Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal).
Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position.
This would include, but not limited to, agency and portfolio guidelines, processing, underwriting, closing, and pricing procedures.
Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines.
Completes all required training on time.
Follow defined protocol for escalation underwriting and pricing exceptions.
Takes applications by completing URLA on laptop.
Utilizes available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
Collects appropriate documentation from applicant(s) and delivers loan package in the time frames set by management.
Works with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing.
Communicates appropriately and timely with branches and/or applicants providing updates and status reports.
Maintains high levels of customer service while managing each applicant's and Fifth Third expectations.
Attends and participates in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.
Collects application fees on loan applications per policy.
Participates in One Bank making appropriate referrals to other lines of business.

Requirements

High school diploma or equivalent mandatory. Four-year college degree preferred. Demonstrated organizational skills. Strong written and verbal communications skills. Demonstrated teamwork and customer service skills. Ability to maintain an intense optimism and focus on achieving goals even under adversity. Proven computer skills. Basic sales technique skills. Strong desire to excel in a competitive environment.

Qualifications

S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).

Skills

Benefits

Compensation for this position is largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance.

You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.