Mortgage Loan Consultant

Essential Duties And Responsibilities

• Works with sales leadership and assigned Senior Loan Originator to develop both internal and external referral contacts (realtors, builders, professional, COIs and personal).
• Works with sales leadership and assigned Senior Loan Originator to learn and master all aspects and components of the mortgage loan originator position.
• Maintain knowledge of Fifth Third Mortgage Company's policies and procedures, available loan products, processing procedures, and underwriting and general departmental guidelines.
• Completes all required training on time.
• Follow defined protocol for escalation underwriting and pricing exceptions.
• Takes applications by completing URLA on laptop.
• Utilizes available technology and support for communication and access of daily rates, applicant credit reports, origination of loan files and uploading of files to operations.
• Collects appropriate documentation from applicant(s) and delivers loan package in the time frames set by management.
• Works with sales leadership and assigned Senior Loan Originator to manage pipeline for all originated loans through closing.
• Communicates appropriately and timely with branches and/or applicants providing updates and status reports.
• Maintains high levels of customer service while managing each applicant's and Fifth Third expectations.
• Attends and participates in all Mortgage and Consumer Lending sales meetings, calls and training as required by management.
• Collections application fees on loan applications per policy.
• Participates in One Bank making appropriate referrals to other lines of business.

Minimum Knowledge And Skills Required

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• Demonstrated organizational skills.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Ability to maintain an intense optimism and focus on achieving goals even under adversity.
• Prominent computer skills.
• Basic sales technique skills.
• Strong desire to excel in a competitive environment.

Pay

This position is compensated largely incentive-based. Incentive compensation is combined with either a base salary or a draw to determine total cash compensation, and incentive compensation is based upon company, line of business and/or individual performance.

Schedule

N/A

Benefits

More information can be obtained upon request. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

Location

Wilmington, Ohio 45177

Equal Opportunity Employer

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.