Mortgage Loan Assistant

About the role

This position supports Mortgage Loan Originators in various administrative tasks leading up to application submission. Key responsibilities include collecting borrower documentation, addressing inquiries about loan status, and assisting operations partners with specific loan requests.

Responsibilities

• Follow up with borrowers for required documentation
• Respond to borrower questions regarding loan status
• Aid operations partners with specific loan requests
• Utilize marketing tools to assist in growing the assigned Mortgage Loan Originator’s book of business

Requirements

• NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z
• High school diploma or equivalent
• Minimum one year of experience in administrative support activities
• Previous sales support experience preferred

Qualifications

Good verbal and written communication skills, ability to manage multiple tasks/projects and deadlines simultaneously, proficient computer navigation skills using Microsoft Office applications.

Skills

None specified in the job description.

Benefits

Healthcare (medical, dental, vision), basic term and optional term life insurance, short-term and long-term disability, pregnancy disability and parental leave, 401(k) and employer-funded retirement plan, paid vacation, up to 11 paid holiday opportunities, adoption assistance, sick and safe leave, and other comprehensive benefits.

Pay

$20.25 - 24.75 per hour

Schedule

Not specified in the job description.

Benefits

Comprehensive benefits package including incentive and recognition programs, equity stock purchase, 401(k) contribution and pension (subject to eligibility).