Mortgage Loan Assistant

ESSENTIAL JOB FUNCTIONS

• Reviews the initial loan application, supporting documentation, and credit authorization for accuracy and completion with the customer
• Keeps current understanding of all loan program guidelines, pricing, policies and procedures
• Processes borrower documents in an accurate and timely manner following proper internal protocol and procedures
• Communicates and partners closely with operations to ensure a smooth and accurate loan process
• Provides some back up support for Mortgage Loan Originators who are out of the office
• Performs post-closing follow up with clients to answer any questions regarding first payments and servicing
• Affords assistance in monitoring pipelines for key target dates to ensure deadlines and objectives are met
• Affords assistance in monitoring information for HMDA/Adverse Action related reporting
• Serves as an ongoing support point of contact for Mortgage Loan Originators and Pipeline Delivery Manager by performing various duties as assigned to maintain an exceptional client experience

JOB REQUIREMENTS

• A high school diploma or equivalent is required
• Prior banking experience is preferred

PHYSICAL AND MENTAL QUALIFICATIONS

• Standing, walking, bending and stooping required
• Must be able to sit at a desk for long periods of time and use a computer
• Must be able to occasionally move or lift up to 10 pounds
• May be asked to work supplemental hours periodically
• Limited travel required occasionally during and after business hours
• Hourly Pay Range: $18.93 - $29.60
• Benefits: Eligible associates may participate in Carter Bank's benefits package, including medical, dental, vision, life insurance, disability coverage, other voluntary benefits, 401(k), paid time off, and paid holidays.