Mortgage Lender

Responsibilities

• Develop referral sources to achieve and maintain an ongoing loan pipeline.
• Identify the customer needs and advise the client of their home loan options.
• Recommend differing products based on customers' needs and circumstances.
• Know and follow the Arvest lending policy.
• Build customer relationships by actively listening to customers to discover clues that might reveal referral opportunities.
• Resolve all customer complaints personally or refer them to the proper area.
• Forward a copy of all written complaints to the manager.
• Communicate all-important information and all changes to Arvest Mortgage.
• Prepare, present, or participate in seminars or information presentations for realtors, builders, etc.
• Become active in area community programs.
• Stay current on all changes within the financial products industry and maintain a thorough knowledge of bank operations, credit and lending policies and procedures, and accounting and finance.
• Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties.
• This includes but is not limited to complete compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations; and report any suspicious customer and/or account activity.

Qualifications

• Absorbed Associate's Degree or completion of Arvest Foundations training or equivalent experience required.
• Two years of sales experience required.
• One year of mortgage/real estate experience required.
• Current NMLS SAFE Act Registration or the ability to be registered within 30 days required.
• Relevant military experience is considered for veterans and transitioning service members.

Benefits

We offer a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits.

Pay

Pay is based on a number of factors including the successful candidate’s job-related knowledge and skills, qualifications, and prior experience. The position is located at 2029 W Kenosha St, Broken Arrow, OK 74012. Availability is needed Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.

Schedule

The position is available Monday through Friday 8:00 am to 5:00 pm with ability to work additional hours as needed.