Jobs · Business Development · Arkansas

Mortgage Hybrid Processor

Arvest Bank · Little Rock, AR · Yesterday
Business Development$22.5–$28.1/hrFull-time

Key Responsibilities

  • Analyze loan files to ensure all documentation adheres to program and regulatory guidelines across a diverse range of loan types to ensure compliance with the investor regulatory guidelines.
  • Engage directly with borrowers, mortgage loan officers, title companies, insurance agents, realtors, and other relevant parties, fostering strong relationships with borrowers through ongoing communication, support through closing.
  • Conduct initial reviews, update loan files with preliminary conditions, and directly communicate these conditions to borrowers.
  • Proactively identify and obtain missing documentation from borrowers before loan submission for underwriting decisions.
  • Review new loan files pre and post-underwriting, identify necessary items from existing documents in preparing the documentation to be forwarded for underwriting review and completion.
  • Monitor and address all file alerts within the Loan Origination System (LOS) from receipt through closing. Reconcile and correct loan applications in the LOS as documents are received, resolve discrepancies, and rerun AUS for accurate findings.
  • Monitor NOI (Notice of Incompleteness) and Regulation B dates to ensure compliance with regulatory deadlines, issuing NOI or closing files for incompleteness as required.
  • Analyze and calculate qualifying income by thoroughly reviewing credit, income, asset, and tax documentation for various borrower types and determine the need for additional documents.
  • Review customer and third-party documentation to determine the need for additional documents or clarifications.
  • Monitor the assigned pipeline for required Verbal Verifications of Employment (VVOEs) to prevent delays in closing.
  • Review files for flood certification and order if missing. Review flood certifications to determine if the subject property is located in a flood zone and print flood maps to identify the location of all structures, if applicable.
  • Collaborate with the assigned mortgage loan officer to promptly order appraisals when required. Monitor, follow up on, review, and deliver appraisals in a timely manner, notifying the underwriter and appraisal team of any discrepancies.
  • Manage all aspects of assigned pipelines, including verifications, to ensure compliance with service level agreements and timely follow-up and a high degree of independence.
  • Achieve underwriting approval on the first Resubmission at least 90% of the time.
  • Maintain a comprehensive understanding of investor guidelines, all loan programs, and regulatory requirements, and stay current with any updates.
  • Independently make appropriate loan decisions that adhere to AllRegs/Selling Guides/Lender Handbooks and Arvest Policies and Procedures, with minimal supervision.
  • Review and ensure the presence of case numbers and acceptable CAIVRS in government loan files.
  • Run fraud reports, review for potential borrower and/or property fraud, and follow appropriate procedures for suspicious activity.
  • Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to: complete compliance training and adhering to internal procedures and controls; report any known violations of compliance policy, laws, or regulations; and report any suspicious customer and/or account activity.

Qualifications

  • A High School Diploma or General Education Degree (GED)
  • 2 years of experience reviewing mortgage credit application files
  • 2 years of mortgage processing experience or equivalent
  • 1 year of processing government loan files or equivalent
  • 1 year of detailed contact with customers, realtors and title companies
  • 1 year of analyzing and calculating qualifying income
  • Working knowledge of all real estate regulations, including, but not limited to RESPA, TRID, TILA, Fair Credit Reporting Act, Fair Lending, Reg B (ECOA), Reg C (HMDA) and Flood Act, and Interagency Appraisal and Evaluation Guidelines
  • Relevant military experience is considered for veterans and transitioning service members

Preferred Toolbox

  • Arvest experience

Physical Demands

  • The associate must be able to travel occasionally by themselves within the US, possibly overnight.
  • Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Benefits

  • Competitive compensation
  • Comprehensive benefits package
  • Significant professional growth opportunities

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