Mortgage Closing Manager

Sunflower Bank, N.A. is a full‑service financial institution founded in 1892, dedicated to serving its communities and supporting its team members. The bank is seeking a full‑time Mortgage Closing Manager for its Dallas, TX location.

Description

The Mortgage Closing Manager leads a team of Mortgage Closers to ensure an efficient, accurate, and supportive closing function within the loan process, providing smooth, timely, and compliant closings for Guardian Mortgage customers. The role requires collaboration with mortgage origination teams, a growth mindset, and the confidence to communicate directly with Mortgage Operations Leaders, Loan Officers, and Sales Leadership.

Responsibilities

• Manage daily activities and workload of the Closing Department, including post closers and closing assistants.
• Ensure all loans reach the closing table without delay while delivering the highest quality service to internal and external customers.
• Maintain agreed‑upon Service Level Agreements (SLAs) and communication commitments for the closing team and department.
• Provide accurate Closing Disclosures (CDs) to applicants, title contacts, and internal colleagues.
• Address closing and funding questions, processes, and procedures from colleagues and third‑party providers, including title service providers.
• Communicate changes in company policies, procedures, and commitments.
• Produce, collect, and organize closing documents for each file; verify completeness, accuracy, compliance, and proper calculations.
• Ensure closing conditions are met and collaborate with the Post Closing department to clear investor conditions for timely loan delivery.
• Coordinate with divisions, executives, and business partners (e.g., title companies) to schedule loan closings accurately and compliantly.
• Inform Mortgage Loan Originators of any funding conditions expected prior to funding.
• Utilize various computer programs and applications for document production, organization, research, and communication.
• Meet deadlines for closing, verification, expiring locks, etc.
• Adhere to company policy, contracts, investor guidelines, lending programs, and state and federal laws and regulations.

Education / Experience

• Knowledge of FHA, VA, and Conventional loan programs as well as RESPA.
• Excellent interpersonal, verbal, and written communication skills.
• Professional and leadership qualities.
• Ability to multi‑task and maintain confidentiality.
• Proficiency in Microsoft Office Suite.

Working Conditions

The role may require extended periods of sitting or standing, computer use, and occasional walking. Physical tasks can include bending, stooping, kneeling, climbing, and lifting items up to 10 lb. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and focus adjustment.

Benefits

• 401(k) plan with 6 % match
• Health, dental, and vision insurance
• Company‑paid life insurance
• Tuition reimbursement
• Fitness reimbursement
• Paid time off, volunteer leave, and paid holidays
• Additional associate perks and incentives

Pay

Salary range: $90,000 – $100,000, dependent on knowledge, skills, abilities, experience, and location.