Mortgage Branch Manager

About the role

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever‑growing range of opportunities to discover what makes you thrive at every stage of your career.

Responsibilities

• Assist the Mortgage Retail Regional Manager in the leadership and management of Mortgage Loan Originators to achieve production goals, operational excellence, growth, and profitability of the region.
• Maintain a personal pipeline of retail mortgage loans.
• Recruit, interview, and train elite talent; proactively retain current employees and manage performance.
• Actively participate in local and state mortgage banking, realtor, and builder trade associations; maintain a thorough understanding of mortgage industry knowledge and current issues.
• Communicate business goals, objectives, and company performance results to staff.
• Promote an effective sales environment through sales training, individual and team coaching, and the creation of marketing materials.
• Act as liaison between U.S. Bank Home Mortgage and other departments/areas of the company.
• Establish collaborative partnerships with other business lines within U.S. Bank.

Requirements

• Bachelor’s degree, or equivalent work experience.
• Two or more years of experience as a Retail Mortgage Loan Originator.
• National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z (includes criminal background and credit check; must maintain satisfactory record).
• Minimum one year of mortgage, sales, real estate, or banking experience (role has multiple levels; hiring level aligns with experience).
• Two or more hours of driving per week.

Preferred Skills & Experience

• Thorough knowledge of sales and sales strategies.
• Well‑developed leadership skills.
• Excellent verbal and written communication skills.
• Well‑developed customer service/relations skills.
• Demonstrated new business development and relationship management skills.
• Thorough knowledge of mortgage products/services, operations, and current market trends.
• Minimum two years of supervisory experience preferred.
• Two or more years of proven success in mortgage loan origination, consistently meeting or exceeding production goals.
• Demonstrated experience recruiting, hiring, and building high‑performing mortgage sales teams, with a focus on talent development and retention.

Location

This role may be designated as U.S. home‑based remote. However, if the selected candidate resides near a U.S. Bank location, they will be expected to work onsite three (3) or more days per week.

Schedule

Onsite expectation: three or more days per week when residing near a U.S. Bank location; otherwise remote.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Pay

Annual base salary between $49,000 and $70,350 depending on the required state minimum, plus eligibility for incentives based on employee’s production under the applicable incentive plan.