Mortgage Banker - Retail

About the role

Built on a foundation of helping people and businesses thrive, our culture is centered around our people. We invest in you, offering growth opportunities, connections, and support to help you reach your full potential.

Responsibilities

• Network with internal and external referral partners to build a book of business (e.g., realtors, builders, etc.)
• Visit Commerce branches within your assigned geography to meet with Commercial Bankers and customers to discuss mortgage products
• Manage production pipeline and documentation collection while coordinating with fulfillment team to ensure an efficient flow
• Communicate between borrowers and referral partners
• Analyze applicants' financial status, creditworthiness, and property evaluation to determine eligibility and feasibility of granting home loans
• Provide financing options and customize solutions by conducting a deep dive analysis of the application, credit profile, financials, etc.
• Pre-underwrite files to obtain and analyze documentation, in a timely fashion, regarding employment, credit, income, assets, and collateral
• Verify documentation meets CMC/Investor/Agency Standards prior to submission to our operations partners
• Adhere to CBI Code of ethics, Do Not Call Regulations, Privacy and Opt-Out procedures, HMDA data collection, Suspicious Activity procedures, Adverse Action requirements, Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), Commerce's pricing policies, and all Fair Lending policies and procedures
• Manage and deliver best-in-class client care to an active loan pipeline of up to 20 loans in a pre-funded status
• Manage and deliver best-in-class client care to an active lead pipeline of up to 150 clients utilizing lead management database and all of its capabilities
• Timely communicate updates and requests to clients in accordance with current Service Level Agreements (SLAs) and compliance industry regulations
• Consistently document lead management system and loan origination system with client communications/expectations, timelines, next steps, action items, owners of the actions, loan condition needs
• When called upon, provide customer/conversion feedback to leadership team, marketing team, secondary marketing team, and technology team

Requirements

• Intermediate knowledge of mortgage products
• Strong credit risk analysis and loan origination skills
• Ability to focus on customer's needs, both internal and external, to develop and sustain productive customer relationships ensuring the opportunity to increase products per household
• Develop and maintain collaborative relationships to facilitate and achieve corporate results
• Ability to achieve an exceptional level of technical and professional skills/knowledge in job-related areas; keeping abreast of current developments and trends in area of expertise
• Ability to take prompt and proactive actions to accomplish objectives
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Qualifications

• Associates degree in business management/finance or equivalent combination of education and experience required
• Bachelor’s degree preferred
• 3+ years lending experience required

Skills

• Intermediate knowledge of mortgage products
• Strong credit risk analysis and loan origination skills
• Ability to focus on customer's needs, both internal and external, to develop and sustain productive customer relationships ensuring the opportunity to increase products per household
• Develop and maintain collaborative relationships to facilitate and achieve corporate results
• Ability to achieve an exceptional level of technical and professional skills/knowledge in job-related areas; keeping abreast of current developments and trends in area of expertise
• Ability to take prompt and proactive actions to accomplish objectives
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills

Benefits

• Employer-sponsored health, dental, and vision insurance
• 401(k)
• Life insurance
• Paid vacation
• Paid personal time
• Career development
• Education assistance
• Voluntary supplemental benefits

Pay

Annual Salary: $37,000.00 (Amount based on relevant experience, skills, and competencies)

Schedule

Full-time