Montgomery (SH105/FM2854) Meat Market/Seafood/Produce - Part Time/Full Time

Responsibilities

As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products and assists them with selections
• Prepares, packages, and merchandises fresh product
• Slices, packages, labels, and rotates products
• Scans in items on Telxon for production
• Assists in technical areas as needed
• Merchandises product effectively
• Uses suggestive selling techniques to meet customer needs and build department sales
• Makes regular announcements related to freshly-produced items, and to increase sales
• Cleans and sanitizes display cases; properly operates / maintains equipment
• Complies with H-E-B food safety and sanitation standards
• Complies with departmental SOPs and store operating procedures

Additional Department-Specific Responsibilities

• Aguas: Peels, cuts, and chops fresh fruits and vegetables; prepares fresh specialty drinks and food products specific to the Aguas department
• Floral: Designs floral arrangements; provides a variety of fresh, quality products; designs and executes merchandising programs; tracks seasonal record when appropriate
• Market: Cuts, trims, and prepares meat for service meat counter and self-service counter; ensures proper product rotation and storage; maintains coolers and freezers; weighs, prices, and packages selections; operates power meat prep and process equipment
• Produce: Stocks and rotates product to ensure freshness; assists floral department when needed; communicates product knowledge to customers by explaining and providing samples; cuts, wraps, and prices produce to be placed on sales floor; maintains signing program
• Seafood: Knowledgeable about various fish and shellfish; weighs, prices, and packages selections; maintains coolers and freezers

Qualifications & Key Requirements

The following are required: Age 18+; HS Diploma or GED (or equivalent); completion of Company Orientation and Safety Training.

• Customer service and communication skills
• Computer systems knowledge (Telxon, ACR, label machine)
• Strong customer service skills
• Communication and interpersonal skills
• Reading and writing skills
• Planning and organizing skills

Physical Demands & Working Conditions

Function in a fast-paced, retail environment; work with Customers, staying attentive to their needs; perform the following, based on your Department.

Market:

• Constantly reach at waist
• Frequently stand, walk, pivot, push / pull arms, grasp, cervical flexion
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 90 lbs, and manage in excess of 90 lbs

Seafood:

• Constantly reach at waist
• Frequently stand, walk, pivot, push / pull with arms, grasp
• Frequently be exposed to wet, cold conditions
• Occasionally reach overhead, reach at shoulder, knees, and at floor, bend, stoop, squat, crouch, kneel, stair climb, twist, pinch, perform fine motor movements, cervical flexion
• Occasionally be exposed to hot conditions, ambient temperatures, loud noise
• Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs