Monitoring and Triage Manager

Responsibilities

• Manages a team or teams accountable for providing cybersecurity defense across multiple disciplines.
• Led the analysis, implementation, execution and ongoing improvement of proactive security controls to prevent external threat actors from infiltrating company information or systems.
• Utilizes experience and deep knowledge of IT platforms, tools, and concepts to ensure cybersecurity protection is integrated at all layers of defense.
• Leads alert responses and problem-solving workgroups across multiple functions with a focus on the enterprise risk framework.
• Monitor escalations received from Lines of business and respond in a timely manner.
• Drives partnership between GIS operations and various organizations within the Enterprise ensuring optimal and effective interactions between our organizations.
• Provides input and support in SOC Transformation efforts.
• Coordinate with other sites/regions to ensure daily analyst goals are met.

Required Skills

• 5+ years of experience in cybersecurity, security operations, IT support, or related technical fields.
• 5+ years of experience managing teams.
• Deep/advanced understanding of security detection, investigation, or incident response principles, with a demonstrated ability to learn and apply concepts across multiple domains.
• Experience with detection strategy oversight, log analysis, and telemetry interpretation, including the ability to query and analyze data to identify tooling optimization opportunities.
• Demonstrated leadership across security platforms and enterprise tooling technologies such as SIEM, EDR/XDR, identity systems.
• Foundational understanding of common attacker tactics, techniques, and procedures (TTPs), with familiarity of frameworks such as MITRE ATT&CK.
• Strong analytical and problem-solving skills.
• Effective communication skills, including the ability to provide clear updates and collaborate with team members during investigations.
• Strong independent decision-making and judgement in high-risk environments.

Managerial Responsibilities

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.